Position Summary
This position will perform mechanical services on compact tractors and landscape/turf equipment. This includes but is not limited to the troubleshooting, repairing, and inspection of equipment.
Position Duties/Responsibilities
Primary Responsibilities
- Diagnose and repair compact tractors and landscape/turf equipment, with emphasis on small engines
- Ensure all documentation is completed accurately and efficiently; service reports, allocation of time, and tracking parts charged and returned
- Maintains customer satisfaction by ensuring customer needs and deadlines are met
- Complete all scheduled repairs in a safe and efficient manner
- Ensure equipment and parts areas are in excellent, safe operating condition
- Adheres to all safety rules and maintains quality housekeeping in shop area
- Maintains equipment and supplies to avoid waste, prevent accidents, and damage to personnel and equipment
Supervisory Responsibilities:
- No formal supervisory responsibilities
Position Requirements
Required
- High School Diploma or GED
- 4 years or more of experience with small engines, landscape equipment
Preferred
- Kubota/Exmark certified or equivalent
- 6 years or more experience with Kubota/Exmark equipment
Knowledge, Skills, And Abilities
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong communication skills, including verbal, written and listening skills
- Strong multitasking abilities, detail-oriented and self-motivated
- Strong electrical and hydraulic skills
- Strong troubleshooting skills
- Excellent customer service skills
- Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
- Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems
- Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
- Ability to work in a fast-paced, high-pressure, deadline driven environment
- Ability to work overtime and occasional Saturdays
Other Requirements of Position
- Works under general supervision. Employee acts independently to handle standard problems but usually report on such problems. More unusual problems are referred to a supervisor/manager.
- Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operate under general instructions with some established procedures and policies.
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
