Technical Writing Internship I Spring 2025

Technical Writing Internship 

This is an IN PERSON Internship in Santa Barbara, CA.

Position Requirement: Being part of the UCSB Professional Writing Program

About ShipHawk

ShipHawk is the premier warehousing and shipping software for ERP connected companies. We work with high volume retail, wholesale and eCommerce companies that have outgrown basic warehousing and shipping software.

Come join us as we transform one of the last massive old-school industries into a transparent, efficient market, benefiting both retailers and consumers. Join a startup where you can make an impact, grow your career, and have a voice.

About the Opportunity:

Technical Writers excel at clearly and accurately communicating complex information. As a Technical Writer Intern at ShipHawk, you will gain experience in creating outstanding content, working with Technical Writers, Product Owners, and UX Designers.

During your internship, you will support the Technical Writing team’s objectives and projects that drive the business forward.  Expect to use Google Suite (Docs, Slides, Sheets), Confluence, LucidChart, Figma, and other tools to write, edit, and illustrate content for technical and non-technical audiences. 

We are looking for outstanding writers who  love to learn and want to learn more about working in the software industry as a technical writer. This opportunity will include working on a variety of projects, including writing blog articles.

Location:  This position is available at our headquarters in Santa Barbara, CA.

Department: Product - Technical Writing Team

Reports to: Senior Technical Writing Manager

5 Reasons Why You Want to Work with Us:

1. You want to work with a team that is competent, confident, passionate, and focused on achieving big goals.
2. You want to work on a product with the potential to grow into a billion dollar business, become a household name, and help millions of people. 
3. You want to have a voice.
4. You want to be part of a fun and healthy culture. 
5. You want to work at a company that will provide an opportunity to get to the next level of your career.

What We’re Looking For In You:

We are looking for an all-star skill set: efficient, organized and follows through on commitments. You're intelligent, have great analytical skills and pay attention to detail. In addition, you're calm under pressure, have a great work ethic and communicate well.

And, more than the usual skills, we want you to push and not accept the mundane. Push for a higher standard. Be proactive. Be open to new ideas and personal feedback. Try stuff, fail and learn from it. 5% of business leaders are 20 times more efficient than 95% of business leaders. We want you to be the 5%.

We would very much like to see any writing samples you may have.

This internship is a great opportunity for  upper level college students with a minor in professional writing.

Some of the skills you will want for this internship:

• Strong writing, illustration, and multimedia content development skills
• Experience with online writing and publishing, including blogs, articles, newsletters, and wikis
• Interest in business, science, or technical writing as a career

To get the most out of this internship, you will need to:  

• Be available to work 10-15 hours per week
• Have an interest in pursuing a career in business and technical writing
• Have familiarity with technology and software as a service (SaaS)
• Be a self-starter
• Be organized and methodical
• Be coachable and able to acknowledge, digest and adapt to constructive criticism and feedback

Perks and Benefits:

• Flexible scheduling
• Casual work environment/dress code
• Exceptional team culture
• Gain Real-World experience in a Tech start-up
• Fun snacks and team celebrations
• Academic credit available for some interns, depending on school/department requirements
• $500 monthly Stipend

ShipHawk provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.