Hyderabad, India

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

Read more about our marquee customer event Innergize at Innergize 2024

What’s the opportunity?

If you care about writing and believe that users can find their way in our software using your documentation, we are looking for you!

We do some Ux writing (UI writing), some traditional technical writing (Help centre articles, release notes), and some innovative writing (for generative AI bots).

We understand that you may not have experience in all these areas – but if these ideas excite you and you are willing to adapt to these different styles of writing, do write to us!

What will you be doing?

Asking plenty of questions so you understand not only how something works, but also why it matters to the people using it
Testing things out. Don't take the tech team's word for it, try things out yourself!
Writing beyond the obvious and educating customers on the Whys.  
Contributing to the discussions within the team. We value new ideas. You'll see!

We’d love to hear from you if you are:

Someone with 2-3 years of experience in the industry.
Someone who wants to learn and is a self-starter. You must be a highly motivated individual who believes in taking ownership of any work assigned to you.
Willing to put in the hard yards. Work at Zenoti is challenging but rewarding. You must thoroughly understand and work with the feature before you write anything. If you are looking to just build on a technical specification, this is not the place for you.
Someone who can juggle multiple tasks with quality and speed. We work at a pulsating pace.

If the above points describe you, why aren’t you already on our team?!

Benefits

Best in industry compensation
Comprehensive medical coverage for yourself and your immediate family
An environment where wellbeing is high priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions
Unlimited vacation
Opportunities to be a part of a community and give back: Social activities are part of our culture; you can look forward to regular engagement, social work, community give-back initiatives

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Zenoti is hiring a

Technical Writer