Job Summary:
The technical writer is responsible for creating technical documentation that communicates complex and technical information in a clear and concise manner.
With a strong background in technical writing, excellent communication skills, and the ability to understand and interpret complex technical information, the technical writer will be responsible for creating a variety of documentation, including user manuals, technical specifications, process documentation, and training materials.
Responsibilities:
- As part of the project delivery team, conduct continuous research to gather all necessary information for the documentation.
- Work closely with subject matter experts (SME’s) to gather information and clarify technical details.
- Compile, write and edit technical documents, ensuring accuracy, clarity, and consistency in compliance with customer specifications and expectations.
- Develop various types of documentation, such as user manuals, installation guides, technical specifications, process documentation, training material and operation and maintenance procedures.
- Understand the needs and knowledge level of the target audience and tailor the content accordingly.
- Review and edit existing documentation for accuracy, relevance, and consistency.
- Format documents appropriately and ensure consistency in style, layout, branding, and compliance with customer requirements.
- Maintain version control of documents and ensure they are up to date.
- Ensure best practices are being established and continuously improved following lessons learned processes.
Qualification and Skills:
- Bachelor's degree in English, Technical Writing, Computer Science, Engineering, or related field.
- Proven experience as a technical writer, preferably in a technology-driven industry.
- Proficiency in using a range of documentation tools such as Microsoft office suite, Adobe etc.
- Strong analytical and research skills.
- Excellent writing and editing skills, with a keen eye for detail.
- Familiarity with markup languages such as XML or HTML is a plus.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience with version control systems and documentation management tools is desirable.
