CV submission deadline: 05/07/2024
Service delivery mode: On- Site
We are seeking a talented and experienced Technical Writer to work for our client in Brussels, Belgium.
Description of tasks:
- Gain a deep understanding of applications and services, and translate complex information into simple, polished, engaging content.
- Produce high-quality documentation for Service Management and Information Systems.
- Write easy-to-understand texts, user manuals, and provide online help for web documentation.
- Collaborate with internal teams (such as Product Managers, Software Developers, and Service Delivery Managers) and participate in releases and sprint reviews.
- Participate in the Quality Management Process.
Knowledge and skills:
- A bachelor’s degree in Technical Writing, English, Information Technology, or a related field (A Master's degree is preferred).
- At least 5 years of experience as a Technical Writer in IT Support Services.
- Minimum of 3 years of experience utilizing IT documentation tools such as ServiceNow, Confluence, and SharePoint.
- Proficiency in spoken and written English and French is mandatory, with a required C1 certification for English.
- Demonstrated strong knowledge of IT terminology and concepts, enabling swift comprehension of intricate technical information.
- Proven ability to rapidly grasp complex technical concepts and convey them in easily understandable terms.
- Possesses a service-oriented mindset and it is at ease with performing within an international/multicultural setting
WHO ARE WE?
VASS (https://vasscompany.com/en/) is a leading digital solutions group of companies headquartered in Madrid, Spain, present in 26 countries in Europe, the Americas and Asia with more than 4,700 professionals
VASS helps large companies in their digital transformation process, developing and executing the most innovative and scalable projects, from strategy to operations.
All our growth comes from our talented people, passion for innovation, and a constant search for improvement, always the VASS way: “Complex made simple”.
