Softone Technologies S.A. is hiring a

Technical Support Consultant, SOFTONE Twinsoft

Thessaloniki, Greece
Full-Time

TwinSoft has been established in 2006 by a group of executives with strong knowledge and many years of experience in the hospitality market. TwinSoft is a leading POS software provider with more than 3500 installations deployed nationwide. Head Offices located in Thessaloniki and an authorized reseller network covering all major cities, ensure a high level of customer support.

SOFTONE is one of the largest cloud-based business software providers in Greece and SE Europe.SOFTONE consists nine leading brands (SoftOne, UNISOFT, PROSVASIS, Regate, IMPACT, cosmoONE, Global Sustain Technologies, Sunsoft and Twinsoft) , employs more than 700 professionals and counts more than 60,000 active customers.

SOFTONE Twinsoft is looking for a Technical Support Consultant to join our high caliber team.

Responsibilities

  • Provide technical support to clients via phone, email, and in-person
  • Installation, configuration, and maintenance of POS systems, peripheral devices, and network equipment
  • Offering training and guidance to end users regarding the use of software and hardware

Requirements

  • University degree in Computer Science or related field
  • Strong knowledge of Windows operating systems
  • Experience with troubleshooting hardware and software issues
  • Good understanding of networking concepts
  • Excellent problem-solving skills
  • Strong communication and customer service skills
  • Ability to work both independently and in a team
  • Relevant certifications (e.g. CompTIA A+, Microsoft Certified Professional) will be considered a plus

Νιce to have:

  • Previous experience in IT support role will be considered a plus

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

❤️Private health insurance plan and pension

💰Competitive remuneration package

💯Opportunity to work alongside people who are always eager to mentor

📖 Funded training & development opportunities

🧘🏼‍♀️Psychological and Nutrition Support services

Our core values and competencies define us every day and make us stand out:

  • We innovate
  • We foster security 
  • We focus on sustainable development
  • We care about people  
  • We are connected

Do you feel excited about the above? If, so, apply to this job opportunity

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