Salla, a leading e-commerce platform in Saudi Arabia, is seeking a passionate and driven Sales Consultant to join our team. As a Sales Consultant, you will be responsible for providing expert guidance and support to customers, helping them navigate our platform and make informed decisions to grow their online business.
Key Responsibilities:
Sales Strategy and Execution:
- Identify and qualify new business opportunities through various channels including networking, cold calling, and attending industry events.
- Develop and execute strategic sales plans to achieve or exceed sales targets.
Client Engagement:
- Conduct thorough needs assessments to understand client business challenges and objectives.
- Present tailored product solutions that align with customer needs, covering both business and technical aspects.
Technical Demonstrations:
- Prepare and deliver compelling product demonstrations that address client-specific requirements and showcase the capabilities of Salla’s solutions.
- Explain complex technical features and integration capabilities in a clear and understandable manner.
Proposal Development:
- Develop detailed proposals, including cost estimates and project timelines, ensuring they meet client requirements.
- Present proposals to clients, addressing any concerns and negotiating terms as needed.
Relationship Management:
- Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.
- Act as the main point of contact for clients throughout the sales process and beyond, ensuring a smooth transition to the implementation and customer success teams.
Market Intelligence:
- Stay updated on industry trends, competitive landscape, and emerging technologies to effectively position Salla’s solutions.
- Provide feedback to the product and marketing teams on market trends and client needs.
Reporting and Documentation:
- Maintain accurate and up-to-date records of all sales activities and client interactions in the CRM system.
- Provide regular reports on sales performance and pipeline status to the Sales Manager.
Requirements
- Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
- 3+ years of experience in a sales or consulting role, preferably in the technology or e-commerce industry.
- Strong understanding of e-commerce principles and online business strategies.
- Excellent communication and interpersonal skills, with the ability to build trust and rapport with customers.
- Proven track record of meeting or exceeding sales targets and customer satisfaction goals.
- Ability to work independently and as part of a team in a fast-paced environment.
- Customer-focused mindset with a passion for helping businesses succeed.
- Fluent in both English and Arabic, both written and verbal.
- Proficiency in using CRM tools and sales software.