WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Responsibilities:
Lead multiple scrum teams managing our portfolio of email marketing tools, encompassing both SaaS products and internal applications.
Mentor Scrum Masters to ensure successful delivery of technology projects within the email marketing domain.
Establish and maintain Scrum processes in coordination with Scrum teams, facilitating daily stand-ups, sprint planning, reviews, and retrospectives.
Ensure timely project delivery within scope, quality, and budget constraints, making adaptive adjustments based on financial analysis and risk assessments.
Foster a culture of continuous improvement by integrating best Agile practices along with traditional project management methodologies.
Liaise with all management levels to resolve high-level project issues and facilitate stakeholder communications.
Develop and implement IP warming strategies to optimize email deliverability and operational efficiency.
Manage vendor relationships and engagements with external SaaS companies effectively.
Implement proactive risk mitigation strategies to anticipate and manage project concerns.
Utilize RACI matrices to clarify team roles and ensure clear accountability and ownership.
Provide regular project updates, status reports, and strategic alignment plans to executive leadership, ensuring consistency with organizational goals.
Requirements:
Bachelor’s degree in IT, Computer Science, or a related field.
Certification in PMP, Agile, or Scrum Master methodologies is a plus.
A minimum of 3 years’ experience in project management, particularly in complex projects spanning email marketing, digital publishing, or application development.
Demonstrated skills in managing Scrum teams and thorough understanding of Agile methodologies, with the flexibility to integrate traditional project management practices.
Proficiency in using email marketing tools, conducting IP warming, and collaborating with email service providers.
Strong understanding of APIs and familiarity with open-source web development architectures.
Proven ability to lead project management efforts, mentoring and providing training to team members.
Excellent communication and interpersonal skills, capable of engaging with cross-functional teams and stakeholders at all levels.
Ability to thrive in a fast-paced environment, juggle multiple tasks, and oversee multiple ongoing projects.
