Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and ranking in the top 100 on G2’s 2023 Best Global Software Companies. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.
Our product engineering team is looking for a detail-oriented, solution-focused and collaborative Technical Project Manager, to bring strong project management and Scrum Master expertise to our cross-functional product engineering teams. As the Technical Project Manager, you will be the person who coordinates behind-the-scenes to make sure our most critical engineering projects are completed and delivered on time, from conception through delivery, including resource management, dependency mapping, scheduling and development of project plans and reports. The Technical Project Manager must manage all factors that determine project success to ensure delivery within time, cost and quality parameters.
Responsibilities:
- Collaborate with key stakeholders to manage the tactical execution process, from creation to delivery, of product engineering projects.
- Monitor scheduling, project flow, dependency mapping, planning and resource management from accepted concept through delivery for product engineering projects.
- Manage the development, maintenance and distribution of complex status reporting to manage and communicate expectations and potential risks across the organization.
- Identify and escalate issues to leadership, as appropriate.
- Facilitate effective and efficient meetings including all Scrum ceremonies and daily stand-ups.
- Escalate and radiate impediments for resolution and assist with identifying and mitigating risk.
- Maintain transparency into the team’s work through Agile tools and metrics. Track and communicate team progress. Leverage data to measure & monitor progress. (Burndown charts, etc.)
- Engage multiple roles and stakeholders in critical discussions for consensus building.
- Help identify external dependencies and assist the Product Manager and Engineering Managers in planning and facilitating the maintenance of the team backlog.
- Acts as a point of contact for project team members, clearly and consistently communicating the needs of the organization.
Requirements:
- 1+ years experience in a Technical Project Management role working with software engineering teams
- You have a strong understanding of Project Management principles and appropriate agile methodologies and processes.
- Experience working in a SaaS company with an agile environment.
- You take ownership of problems and never shy away from a challenge.
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You are flexible and tolerate ambiguity while still operating effectively.
- You are a self-learner, willing to learn new skills, industries, and platforms—including the most technical aspects and use cases at Lucidchart
Preferred Qualifications:
- Certified Scrum Master
- Solid understanding engineering’s role within an organization
- Project management qualification (PMP) or equivalent
- Proficiency in project management software tools such as Asana and Jira
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