Wrike is looking for an energetic, passionate, and tech-savvy Technical Program Specialist to support our global product releases and in-product customer communication. You will build and launch in-product feature tours and promotions reaching out to thousands of Wrike users. You’ll be working closely with Engineering teams to understand the requirements and logic of each in-product tour and make sure it is delivered successfully and on time. It’ll also be your job to support continuous localization of all new feature releases on a daily basis. Additionally, you will be responsible for maintaining localized Wrike Help Center and other customer facing materials.
Our days at Wrike are fun and intense. We have a dynamic and diverse international customer base who want to be more productive and need your help taking the steps to make it happen.
Our Agile Delivery Office includes several Technical Program Specialists responsible for the key areas of Wrike’s Agile product delivery. You will be responsible for Localization and DAP Solutions and your deliverables will play a crucial role in the success of these key programs.
Our mission is to build a seamless product delivery lifecycle that is efficient, scalable and supports Wrike’s passion for innovation on a global scale. Our culture is very customer-focused and everything we do has the end goal of delivering outstanding and locally relevant user experiences.
Our Digital Adoption Platform WalkMe is a third party tool that has been thoroughly integrated with the main Wrike Platform and is comprised of three primary components: Builder app where most of the work happens, Analytics to crunch the numbers and Admin Console to manage and maintain the integration and all its features.
For localization, we use a Translation Management System that is integrated with Engineering systems and tools such as TeamCity, Gitlab, Zendesk, and more.
Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.
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🤩 Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
