Technical Program Manager

What you get to do in this role:

• You’ll develop project schedules, define timeframes, and prioritize tasks to achieve design objectives.
• Lead, build trust and collaborate on increasingly complex projects with some supervised work on new ambiguous design programs.
• Provide clear communication to cross-functional team leads and management regarding project status, resource requirements, issues, and priorities.
• Shape, drive and document processes and tools for effective team workflows and collaboration

Qualifications

Preferred Qualifications:

• Experience working on and managing large projects or programs with cross-functional teams.
• Deliver solutions and strategies while mitigating or removing obstacles.
• Experience utilizing software to keep projects organized, track metrics, and report on progress.
• A go-getter, ambitious problem solver with a growth mindset.
• Working knowledge of design thinking best practices and basic product design processes.
• Experience managing multiple projects simultaneously.
• Adaptable problem solver with experience in soliciting ideas, recommending options and executing solutions
• Comfortable interfacing with various types of people and roles, either in presentation setting, informal stakeholder interviews, or large meetings; strong communications skills
• Previous business operations or design operations experience within an enterprise software company, start-up or agency.
• Actively seeks and welcomes diverse collaborators, perspectives, and experiences

Basic Qualifications:

• 2+ years of professional project management experience.
• BA/BS degree or higher in Business Management, Computer Information Systems (CIS), Management Information Systems (MIS), Operations and Information Management (OIM) or other equivalent combination of education and experience.

JV22

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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