Technical Product Specialist

Who are we? 

MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.

We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us.

As a result of this growth, we are looking for a talented Product Specialist to join our Sales team based in Antwerp, Belgium.  

The role

The Product Specialist will be responsible for providing technical qualification, solution design and proposal support to the commercial and client services teams. Acting as a product specialist, you will provide consultancy for the installation, configuration and use of our SaaS platform, website solution and digital products, thus will work in collaboration with the sales team as the key Technical Advisor and Product Advocate. In this role you will: 

• Provide technical support to Sales teams in development the proposal, pre-sales and post-sales activities
• Provide product, business, and technical knowledge for sales activities
• Be the technical bridge of technical/commercial aspects for MotorK & it’s (potential) clients, mapping technical capabilities, articulate product value proposition and benefits to develop winning bespoke solutions
• Support Sales executives to assess prospective customers' needs and requirements during discovery interviews
• Ensuring high quality production and responses to client’s Request for Proposal(RFP) & Request for Information (RFI)
• Provide recommendation and solution architecture based on customer requirements, including presentation of solutions
• Gather & understand client’s requirements and communicate back to internal teams while Liaising with Product management team to build bespoke solutions
• Represent the product to prospective customers at events such as conferences, seminars, etc
• Handle and deliver client Workshop, Demos, provide internal Training as well as developing materials for these activities including technical user guides with the assistance of the product development team.
• Understand, design, strategise and coordinate Professional Services activities with 3rd party suppliers

Requirements

Our ideal Product Specialist will have a strong proven Pre-sales experience in handling complex customised SaaS solutions within the digital industry and the ability to handle technical conversation externally & internally, and translate requirements into technical documentations. As well as: 

• Native Dutch, fluent French and English 
• Capability of managing and negotiating expectations & requirements of customer on proposed solutions & recommendations
• Intuitive mindset with the ability to ask the right questions to understand and interpret client requirements, drive conversation to the right direction.
• Confidence and and excellent communication skills, can take command of most business situations
• Strength in building work relationship and rapport with internal and external stakeholders at all level, including Product Management & Engineering and be the voice of the customer.
• Technical understanding of digital technologies
• An eye for detail, confident and good presentation style.
• Self-motivated, well-organized, proactive and capable of working under pressure

Work pattern and location

• Permanent , full time (40 hours per week) 
• Monday - Friday 
• Field based activity
• Office based in Antwerp

Benefits

• 3 days of onboarding in our Milan office, all expensed by the company 
• Company car and fuel card

• Individual training paths
• Opportunity to develop and move within the company
• National and international mobility options 
• Yearly team activities 

What you can expect from the recruitment process: 

1. HR interview (in English)
2. Hiring Manager interview (Dutch)
3. C level interview (English)
4. CEO interview (English)

MotorK is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any kind. Our company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MotorK are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion or belief, age, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.