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We Are Zeals - “Designing conversations. Driving conversions.”
Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business.
The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously.
Just Getting Started…
With more than 480 enterprise companies worldwide already utilizing our product, we are perfectly poised to seize market share and fuel exponential growth in the US market, with an eye on global expansion. Investors have taken note of our potential, leading us to recently secure nearly $40 million in funding, backed by Salesforce Ventures.
As our Technical Product Manager
As a TPM on the Platform team, you will play a key role in supporting our clients while driving product-led growth.
Your typical day with us will involve leading backend services development, focusing on message processing, inbound and outbound messaging, and channel integrations (LINE, Meta, TikTok, WhatsApp). You’ll also work on enterprise/data integrations, API integrations, and data engineering initiatives, such as building a robust Data Warehouse. Additionally, you’ll oversee integrations with payment gateways, CRM platforms (Salesforce, Criteo), e-commerce/ERPs (SAP, Shopify), and building out APIs. You will collaborate closely with cross-functional teams, identify business and technical requirements, and help shape the vision and roadmap for Zeals' technical infrastructure. Japanese proficiency is highly preferred to excel in this role.
Your Typical Day With Us:
What You’ll Need:
What Makes You Stand Out:
Don’t just take our word for it
Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleagues!
Ready to roll up our sleeves
Are You Looking… To make a difference at the fastest growing tech company from Japan? To bring forth the next revolution in acquisition through chat marketing technology? For a fair, highly flexible, inclusive working environment where anyone regardless of their background can make an impact? For a place where things are not just fast - but they happen now? To simply have a ton of fun while at it? We Are Zeals - “Designing conversations. Driving conversions.” Zeals is not another chatbot. Our automated chat solution and conversational technology are changing the way consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business. The goal is simple: to “revolutionize hospitality on the Internet”, unlocking digital customer service experiences that were limited to physical stores previously. Just Getting Started… We have recently secured a Series E funding totaling $33.8M led by JIC Venture Growth Investments and Salesforce Ventures. We are now ready to start our mission and expand our business beyond the Japanese market - LINK. We’re looking for a small group of elite teams to build the foundation of our global expansion.
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