Granicus is looking for a Technical Product Manager with deep interest in software and its ability to impact global democracy, citizen engagement, and increased government transparency. No company in the world reaches more people on behalf of public organizations as Granicus – and this individual will serve as both the internal and external evangelist for the solutions that make that happen. You possess a unique blend of business and technical savvy; a big-picture vision as well as the drive and attention to detail that transforms vision into a reality.
As part of our strategic priorities, we are driving towards a unified platform services by enabling a service-oriented architecture, building a strong analytics platform, deploy AI/ML capabilities in production, broaden our data engineering practices. This also involving a good understanding of AWS or other cloud native practices.
We’re looking for someone who realizes that success as a Product Management is all about relationships. You will lead a completely new Product working closely with the Data Scientist Engineers, Designers, Data Analysts, Software Architects, and the Leadership team to define the future of Granicus Products. You are ultimately responsible for aligning the team behind the most important projects at any given time, with an eye toward driving growth in key metrics and constantly improving the user experience. Ideal candidates are extremely entrepreneurial and analytical, able to combine concrete data with solid instincts to move the product forward every day.
What your impact will look like here:
- Manage the long-term product vision and can translate that vision into tangible, actionable plans
- Develop and execute specific product features, from ideation to implementation
- Prioritize product deliverables against competing high-value features, clearly understanding tradeoffs
- Utilize data-driven insights to decide when, what and how to deliver appropriate product scope
- Proven ability to communicate, present, and sell your ideas to senior executives
- Bring a detailed eye for user experience and design to ensure features drive high adoption, amazing quality and customer enthusiasm
- Facilitate ideation within a specific product area through internal brainstorming, user outreach, feedback and usage data analysis, and intimate knowledge of the competitive landscape
- Establish shared vision across the company by building consensus on priorities leading to product execution and launch
- Support a team of world-class engineers, product owners and designers throughout product lifecycle
- Define, analyze, and report on the metrics that determine the success of feature launches or experiments
- Monitor adoption, usage and revenue impact of new services and enhancements and report on release impact as necessary
- Engage with customers through a variety of channels and serve as the voice of the customer internally
- Engage with the internal Implementation Services teams to understand, prioritize and productize specific customer needs.
- Act as a mentor and resource to other Product team members
- Participate in the continuous improvement and scaling of Product Management best practices at Granicus
You will love this job if you have:
- Demonstrated ability to build quantitative business cases and financial models
- Demonstrated experience with complex, transformational roadmap initiatives
- Experience delivering high-quality technology products/services in a fast-moving environment where priorities and structures shift rapidly
- Success working in an agile environment
- High level of intellectual curiosity drives you to ask great questions and seek supporting data to interpret the most important needs of the product
- Excellent organizational and quantitative analytical skills
- Technical depth that enables you to understand and earn the respect of the engineers you work with
- Ability to break the long-term vision down into specific, manageable deliverables that deliver user value as quickly as possible
- Ability to think strategically with the capacity to expand customer use cases into platform-wide requirements
- Demonstrated success in working with cross-functional teams
- Excellent communication skills regardless of the audience — software engineers, product designers, business stakeholders, users, etc.
- Typically, 8+ years of experience with 5+ years in core product management function managing product development life cycles and leadership experience in an international environment.
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
The Team
We area globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include –
- Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
- Embracing diversity & fostering a culture of ideation, collaboration & meritocracy
- We bring in special guests from time to time to discuss issues that impact our employee population
The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
The Impact
We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
The Process
- Assessment – Take a quick assessment.
- Phone screen – Speak to one of our talented recruiters to ensure this could be a fit.
- Coding – Take a quick coding test online.
- Hiring Manager/Panel interview – Talk to the hiring manager so they can learn more about you and you about Granicus. Meet more members on the team! Learn more and share more.
- Reference checks – Provide 2 references so we can hear about your awesomeness.
- Verbal offer – Let’s talk numbers, benefits, culture and answer any questions.
- Written offer – Sign a formal letter and get excited because we sure are!
Benefits at Granicus India
Along with the challenges of the job, Granicus offers employees an attractive benefits package which includes –
- Hospitalization Insurance Policy covering employees and their family members including parents
- All employees are covered under Personal Accident Insurance & Term Life Insurance policy
- All employees can avail annual health check facility
- Eligible for reimbursement of telephone and internet expenses
- Wellness Allowance to avail health club memberships and/or access to physical fitness centres
- Wellbeing Wednesdays which includes 1x global Unplug Day and 2x No Meeting Days every quarter
- Memberships for ‘meditation and mindfulness ‘ apps including on-demand mental health support 24/7
- Access to learning management system Say., Udemy Learning Premium account membership & many more
- Access to Rewards & recognition portal and quarterly recognition program
Security and Privacy Requirements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.
