About Cequens
CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels.
Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.
If you have the passion for success and are ready to constantly challenge yourself within a collaborative team-environment join our team.”
The Technical Product Manager for Integrations and APIs will lead the strategy, development, and execution of CEQUENS' API products and integration services. This role requires a unique blend of business and technical acumen, a big-picture vision, and the drive to make that vision a reality through strategic product management.
Key Roles and Responsibilities:
- Define and execute the product strategy and roadmap for CEQUENS' APIs and integration platforms.
- Collaborate with engineering teams to guide products from conception to launch, bridging technical and business worlds.
- Conduct market research, gather customer feedback, and work closely with sales and marketing teams to identify and fill product gaps, generating new ideas to improve customer experience and drive growth.
- Develop detailed product requirements, scopes, and work closely with engineering teams to deliver high-quality functionalities.
- Oversee the lifecycle of the product, from ideation to retirement, ensuring that products and services meet the highest standards of usability, reliability, and performance.
- Act as a product evangelist to build awareness and understanding across internal teams and key external stakeholders.
- Monitor product performance and measure impact on overall business objectives, adjusting the product roadmap, as necessary.
- Ensure products comply with industry standards and regulatory requirements, especially in telecommunications and technology sectors.
Requirements
- Bachelor's or master's degree in computer science, Engineering, Business, or related field.
- Proven work experience (5+ years) as a Product Manager, Technical Product Manager in a SaaS, CPSaaS, CCaaS or telecommunications industry is a must.
- Strong understanding of APIs, API ecosystem, web services, and integration technologies a must.
- Experience in managing product life cycles and product roadmaps for tech-based products.
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
- Skilled at working effectively with cross-functional teams in a matrix organization.
- Excellent written and verbal communication skills, with a proven ability to influence technical and non-technical stakeholders.
- Agile/Scrum certification or experience is a plus.
