Technical Operations Trainee (Workplace & Equipment Management)

Company Description

Hi! We’re so happy that you’re here.

Think-it is a software engineering collective on a mission to leverage technology to regenerate our planet and advance human potential. Our global team helps organizations around the world build digital solutions for a sustainable future.

We’re partnering with brands like BMW, SoundCloud, Hala Systems, and some of the most disruptive and ambitious startups globally. With a focus on climate tech, health tech and new frontier technologies, we engage with teams who have the vision, resources, and grit required to generate a significant, meaningful impact. Our collective brings in the necessary expertise in DevOps and Cloud, Data Science and Data Engineering, and Web and Mobile Development.

Founded in 2017, Think-it is home to a diverse community of changemakers — we represent 10+ nationalities, and 40% of us are women. We’re proud to be backed by mission-aligned partners, and our goals are people- and planet-centric.

Job Description

The Challenge

Are you a tech enthusiast who’s excited about getting hands-on experience across a range of operational topics? Motivated to empower a purpose-driven, distributed team to be more efficient? You might just be the person we’ve been writing this job description for! 🌍

We’re a growing collective of 55+ people, and with a lean operations team of just five, each person’s contribution is essential to keeping everything running smoothly. As a Technical Operations Trainee, you’ll be at the core of our organization, helping us optimize day-to-day experiences both in Tunisia and abroad. You’ll gain valuable experience in tech ops, office management, and quality management while working to keep things organized and efficient.

Your Challenge: Enable our team to focus on impactful work by maintaining an organized equipment system and supporting operational excellence.

Key responsibilities:

You will support our team in a dynamic and inclusive environment to ensure smooth and seamless operations, including:

• Enhancing Workplace Experience: Collaborate with the workplace experience team to create a wow environment that’s functional and inspiring.
• Equipment Management Innovation: Lead research into a central tool for efficient international equipment management.
• Operational Problem-Solving: Tackle challenges in our technical operations with creative, effective solutions.
• Driving Excellence: Explore and implement ways to boost operational efficiency and excellence through innovative tech, such as IoT, automation, AI, and more.

Requirements

What we’re looking for

• Strong organizational skills with a focus on detail and accuracy
• Good written and verbal communication skills
• A strong work ethic, self-drive, and thirst for learning
• Problem-solving skills to get things done
• Professional written and verbal fluency in English

Who you are

• You are detail-oriented and organized, with a passion for creating engaging content that’s easy to understand and navigate.
• You are creative and love finding new ways to turn complex information into interactive and visually appealing materials.
• You are self-motivated, capable of working independently, and proactive in suggesting improvements.
• You enjoy collaborating with different teams and contributing to a positive and supportive work culture.

It would be great if you also have:

• B.Sc or M.Sc in Design or HR with skills/interest in the other
• Professional proficiency in additional languages like French and Tunisian Arabic

Benefits

What we offer you:

• A fantastic growth opportunity to enhance your skills in content creation, design, and people-focused communications
• A flexible, remote-friendly workplace culture
• Opportunities to work closely with diverse, mission-driven teams
• Peer-to-peer learning and development
  

Think-it is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability, or perceived disability. Want to learn more? Check out our Culture Handbook here.🚀

QUICK TIP: Make sure to send us your CV in ENGLISH. No need for a cover letter 😎