Technical Manager I

The Commercial Lines Underwriting Solutions unit of Verisk Analytics is hiring a Crime/Liability Subject Matter Expert (SME) to revise and develop resources, including technical reports and training curriculum, to support internal and external customers (Insurers) in Crime and Liability insurance related topics. Internal customers may include the sales force, product development teams, and risk engineers; external customer may include insurers, underwriters and loss control professionals and trade associations.

The SME will utilize current best practice, legal precedence, and subject experience to guide customers in controlling crime exposures such as robbery, burglary, employee theft, cybercrime, fraud, and similar exposure. Additionally, the SME will be responsible for the same services related to customers Liability exposures, including general and professional liability, premises operations, pollution and environmental liability, contractual liability, and product liability.

The SME will collaborate closely with key stakeholders across the company to maintain consistency and align the content strategy with their vision. You will play a significant role in the maintenance and development of a successful and effective knowledge base.

Responsibilities:

• Review and revise existing technical reports, checklist, and training programs to maintain currency and accuracy of information.
• Develop new reports and training programs to support the committed growth of the knowledge center.
• Assist in the development and maintenance of high quality, up-to-date, and searchable content for audiences of varying skill level, and facilitate the dissemination of this knowledge to internal and external stakeholders.
• Respond to internal inquiries related to specific crime and labiality exposures, in support of Verisk field staff.
• Respond to external customer consultation requests, in writing, to aid those customers in serving their clients.
• Develop training curriculum to enhance internal and external customers' understanding of crime and labiality related topics.
• Maintain personal subject matter knowledge currency, by continued educational and self-development.
• Assist the Data Manger in maintaining currency of Knowledge Center products and research database.
• Work effectively across the organization with stakeholders, change management, service teams, trainers, curriculum developers and subject matter experts to develop relevant and accessible information that supports new and existing products, features, and services.

• 10 to 15 years commercial insurance, underwriting, and/or risk control engineering experience across multiple lines of insurance, with a focus on crime and liability coverages.
• Bachelor’s degree in related risk engineering or insurance related field. Exceptional experience may be substituted for formal education.
• Awareness and general understanding of technology and the convergence of software and data in support of straight-through processing.
• Strong critical thinking, problem solving, mentoring, conceptual and innovative thinking, analytical skills, and the ability to deal with ambiguity.
• Experience authoring technical reports and answering customer inquiries.
• Excellent interpersonal, oral, and written communication skills, including presentation skills.
• Ability to communicate effectively (verbally and in writing) with internal staff and external stakeholders.
• Comfortable speaking in front of a room full of industry executives and can also dive into the details of a challenging quantitative problem to solve customer needs.
• Up to 10% travel required.
• ASP, CSP, or similar professional designations

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For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland.  We value learning, caring and results and make inclusivity and diversity a top priority.  In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

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