Technical Business Developer Representative with Norwegian - Cloud solutions

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role:

As a Business Developer Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across EMEA. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

  • Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
  • Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
  • Execute outbound prospecting to source, contact, and engage prospective customers 
  • Educate customers on what we have to offer
  • Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs
  • Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales process
  • Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
  • Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline

Requirements

  • BA/BS degree, technical degree desired
  • C2 highly proficient level of Norwegian, spoken and written
  • Ability to speak and write English fluently and idiomatically
  • Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
  • Cloud landscape understanding
  • Ability to connect business needs with adequate solutions, strong business acumen
  • Strong interpersonal skills, team player and a high level of integrity and professionalism
  • Comfortable working against an assigned quota in a phone based environment
  • Thrive in a fast-paced, high-growth, rapidly changing environment 
  • Knowledge of CRM systems, ideally Salesforce
  • Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
  • Organized and has pipeline management, time management skills and prioritization skills
  • IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

  • Cloud certification

Benefits

  • Full time position - Monday to Friday
  • Salary: 27.040,00€ + up to 6.760,00€ gross/year in bonus.
  • Referral Program: Bring a Friend and get a Referral fee (up to 2.000€).
  • Permanent Contract.
  • Relocation support
  • A permanent presence of coaches who will facilitate your personal and professional development
  • Established career path to grow within the project
  • Bi-weekly, monthly or quarterly contests
  • Employment with the world's largest provider of contact center services
  • Excellent work environment, great colleagues, social and personal development
  • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team

Be inspired to be the best with our valuesA diverse and inclusive culture built on human values. We deliver an outstanding customer experience at every opportunity as a result of our commitment, passion, and dedication to excellence.Be part of something bigger than just a jobWe attract and retain the best people in the industry because we believe in providing an inclusive, supportive, and inspiring work environment for our teams around the world.Become part of a world-class teamAt Teleperformance, we believe that good is never good enough. That’s why we’re so committed to building the best teams and helping each employee achieve their full potential. Like these athletic champions, we are inspired to be the very best.We value employee well-beingWe know that happier, more satisfied employees perform better. We welcome and accept. Come as you are because we believe in you. There is beauty and strength in our diversity. We believe in the powe of people. Our people fuel innovation and bring human empathy and understanding to all that we do. We inspire and motivate. We inspire and motivate people to achieve more and make their mark on our business. Ready to join the team?

View all jobs
Get hired quicker

Be the first to apply. Receive an email whenever similar jobs are posted.

Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Business Development Q&A's
Report this job
Apply for this job