We are seeking a dynamic and experienced Technical Business Analyst to document and outline our internal product focused on ingesting and normalizing data from various Multiple Listing Services (MLSs). The Business Analyst will report to the Senior Product Manager. As part of the Product team, you are responsible for creating technical documentation, gathering and documenting functional business requirements, process designs, user interface mock-ups and defining use cases.
You will be a conduit between product and our engineering team. You’ll work with SME’s to understand the needs and desires, and you’ll have the technical skills to translate requirements into executable work the development team can implement. This role involves close collaboration with cross-functional teams to ensure the efficient and effective management of our technical processes.
Key Responsibilities:
- Gather requirements from internal subject matter experts
- Document business rules and use cases
- Collaborate to define segmentation of scope to ensure design requirements and technical specifications are outlined
- Prioritize initiatives based on business needs and requirements
- You will bridge the gap between what we need from a product perspective and what we need to accomplish technically
- Serve as a liaison between technical and non-technical stakeholders, ensuring clear communication and alignment on product goals and progress
- Assist with identifying and solving design/flow flaws to increase usability
- Be able to communicate the business value of product capabilities and act as a product champion
- Provide content for the development of all product documentation
- Present on topics including product walk-throughs
- Monitor deliverables and ensuring timely completion of projects
- Document and communicate project statu
- Track and Report key metrics to drive future product developments
- Implement best practices in data management and ensure compliance with relevant industry standards and regulations
- 3-5 years' experience in Business Analysis or related fields (QA/QC)
- Experience with Swagger API documentation
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Proficiency in REST API, GraphQL, and PostgreSQL Database preferred
- Experience with JIRA preferred
- Familiarity with integrating third-party data sources and SSO Authentication
- Expertise in technical documentation and translating business needs into requirements
- Proficiency in gathering, analyzing, and aligning requirements with objectives
- Skilled in simplifying technical concepts
- Strong grasp of Agile methodology, particularly SCRUM
- Ability to deliver high-quality work in fast-paced environments
- Excellent interpersonal and communication skills
- Basic project management skills with Agile methodology familiarity
- Collaborative approach to teamwork and stakeholder management
