Technical Business Analyst (6 Month Contract)

Technical Business Analyst (6 Month Contract)

Salary £44,577 - £55,722 + Benefits + Profit Share Bonus Scheme

Office based at the HX Campus in Newingreen, Kent

Closing date: 25th November 2024

We care deeply about inclusive working practices and diverse teams. If you'd prefer to work part-time or as a job-share, we'll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. 

About

We’re looking for a Technical Business Analyst (BA) to join our Partner Innovation team where you will play a critical role in enhancing our software development process. You will be responsible for gathering and documenting new requirements, mapping out processes, and working closely with the delivery squad to translate these requirements into actionable development tasks. The BA will also facilitate requirements-gathering workshops, mentor team members on best practices, and ensure that our delivery squad has high-quality requirements to work from, helping to create a well-defined backlog.

The Role

By joining our team you’ll:

• Work within a supportive environment that prioritises collaboration, continuous learning, and making a positive impact across our development and business processes.
• Collaborate with Product Managers, Delivery Managers, Tech Leads and stakeholders to gather, analyse, and document technical requirements that align with our business objectives.
• Work on API-focused projects to document functionality, identify areas for improvement, and maintain a standardised "as-is" technical repository to prevent repeated investigations.
• Partner with Developers, Testers, and Technical Leads to ensure requirements are well-understood. 
• Lead requirements-gathering workshops, ensuring all stakeholders are aligned on project goals.
• Contribute to the development of consistent practices by working closely with the Business Excellence team, helping to create a culture of continuous improvement across the organisation.
• Develop comprehensive process maps and visual workflows using tools like JIRA, Confluence, and process mapping software (e.g., Visio, Lucidchart).
• Support our European expansion and scope new partner API development projects.

What you can bring to our team: 

• The ability to gather and document requirements for software development projects, with particular experience in API integration.
• Strong facilitation skills, with experience leading workshops and engaging stakeholders to drive consensus. 
• An ability to manage stakeholder relationships and navigate differing requirements.
• Excellent communication, great attention to detail and a problem-solving mindset.
• The ability to take initiative, working independently and managing competing priorities
• Experience in understanding and documenting API functionality. 
• Experience with tools like JIRA, Confluence, and process mapping software
• Familiarity with API’s is strongly desirable.
• Prior experience in an Agile or Kanban environment is beneficial, ensuring smooth integration into our delivery model.

Everyone’s career path is individual and different, so this is just a guide. If your experience doesn't precisely match this, you’re encouraged to apply so that we can discover your unique talents!

How we hire for this role

We know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you’ve applied for, you’ll enter our hiring process as follows:

• Initial call with our recruitment team
• Face-to-face interview at the HX Campus

Cultivating a diverse and inclusive culture is paramount for us. 

Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via [email protected].

Why choose Holiday Extras?

We believe that holidays are the most precious time of all, so we create products, tech and services that make travel and holidays memorable and fun. We’re on a mission to Remake Holiday Making, turning our customers’ needs, wants and dreams into reality, for every stage of their trip. 

At Holiday Extras we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. By joining our team, you can enjoy a world of benefits to enhance your lifestyle and wellbeing, including 25 days plus your birthday off, profit share, enhanced parental leave, discounted gym memberships and more! Learn more about our culture and benefits.

Closing date: 25th November 2024