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NeuraFlash is hiring a

Technical Architect, MuleSoft

About NeuraFlash:

We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.

What sets NeuraFlash apart?

Join NeuraFlash, where growth is not just a goal, but a way of life! Since our inception in 2016, we've been on a rocket ship, soaring to an average of 35%+ growth year over year. This rapid expansion has unlocked a world of exciting career opportunities for our team.

Imagine stepping into the heart of innovation, working with cutting-edge technologies like Salesforce, GenAI, and Amazon. Here, you won't just keep pace with the industry; you'll set it!

But growth isn't just about the company; it's about you. At NeuraFlash, we believe in endless learning. Our technical boot camps are your gateway to mastering new skills and technologies. Whether you're diving into GenAI or conquering Service Cloud Voice, we've got your back.

Our success is rooted in the satisfaction of our customers, and our exceptional CSAT score reflects that. Join our team, and you'll play a pivotal role in leading these impactful initiatives, contributing to meaningful change.

We are committed to nurturing positive working relationships, enabling us to harness the full potential of our team and drive success collectively. Through annual meet-ups in North America and India, as well as quarterly events online or in various regions, you'll build strong, cross-border relationships with teammates around the world.

Ready to become part of the NeuraFlash team? Let's redefine growth and innovation together!

The ideal MuleSoft TA will be responsible for writing clean and flawless code to produce fully functional modules or apps according to the requirements, as part of day-to-day work. You will lead a team of developers to provide the best-in-class MuleSoft implementation solutions.

Responsibilities

  • You will execute MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches
  • You should have MuleSoft technical certifications and fully ramp-on technology and implementation methodologies knowledge
  • Should develop subject matter expertise on project deliverables and contribute to internal knowledge exchange
  • Be a mentor and provide guidance to junior Services team members and help to build out our services organization
  • Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle
  • Evangelize, train, coach, and mentor Services team members on hard technical skills and soft skills
  • You should have prior experience in designing, developing, securing, and managing APIs via API Gateways and Proxies
  • You should also be experienced in handling design patterns with MuleSoft integrations and Salesforce
  • MuleSoft API development experience on Anypoint platform, building complex flows with Anypoint studio, complex data weave transformation, experience with different connectors like Salesforce, DB, error handling, experience with Munit, API design, development, and tuning

Requirement

  • 5 to 10 years experience leading integration teams and architecting solutions
  • Preferred experience with Java and Salesforce in a development or configuration capacity
  • Should have experience with various MuleSoft connectors for e.g SAP, Salesforce, Netsuite, File, Database etc.
  • Working knowledge of on-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configuration
  • Demonstrated ability to effectively architect solutions within a diverse technical team of client, SIs, contractors, and internal teams
  • Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions
  • MuleSoft Platform Development/Architecture - Participate in creation of technical stories to support functional user stories
  • Work as a MuleSoft developer in addition to being client facing for any MuleSoft related questions

 Certifications:

  • MuleSoft Developer Level 1 (Mule 4)
  • Preferred : MuleSoft Certified Architect

What’s it like to be a part of NeuraFlash?

  • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
  • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
  • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
  • Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
  • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, and India. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, anywhere within British Columbia and Ontario for our Canadian employees, and anywhere within Colombia for our Colombian based employees!

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