Experian Digital Workplace (EDW) provides IT consulting and technical support for front-office and back-office software systems. The EDW Billing team is looking for a Technical Application Support Specialist to support and enhance in-house corporate applications.
What you will be doing:
- Identifying, troubleshooting, and resolving issues related to application functionality
- Coordinating the resolution of technical activities (e.g. incidents, requests, enhancements) with users and vendors
- Reviewing functional requirements and technical designs
- Analyzing, designing, developing, testing and implementing changes to the application
- Identifying potential improvement areas and recommending solutions
- Producing application documentation e.g. operational guide, FAQs, architecture diagrams
What you will bring:
- Bachelor’s degree in Computer Science or related field
- At least 2 years of experience on a similar role
- Fluency in English
- Hands-on experience with SQL to create queries and generate reports
- Ability to read Java code
- Strong verbal and written communication skills with the ability to communicate effectively with both business and technical individuals
- Previous experience supporting and maintaining corporate applications
- Self-starter able to work proactively and with minimal supervision
- Team player with abilities to work in complex cross-functional and geographically diverse teams
It would be considered an advantage if you have:
- All-round IT applications experience e.g. software development lifecycle, post-implementation support, data migrations, application upgrades
- Previous exposure to Java, Linux, cloud-based applications
What you will get:
- Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
- Social benefits package including life insurance, food vouchers, additional health insurance for you and a family member, monthly flex allowance including internet bill coverage, sick leave allowance, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many more!
- Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in social responsibility events.
- Opportunity for flexible working hours and home office.
- Personal Development - career pathways for professional growth supported by learning and development programmes and unlimited access to online educational training courses, learning materials & books.
Our Social Benefits Package - the way we care for our People
Experian Careers - Creating a better tomorrow together
Experian Careers - Creating a better tomorrow together
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