Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor.
Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors.
Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security.
Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in.
Pontera is looking for a Technical Account Manager to help ensure key accounts will grow and maintain their production on the Pontera platform through white glove support. Candidates will collaborate with teams across the organization to ensure the continued success of firms in their book of business. The ability to proactively support these firms will be at your fingertips, and you’ll have the ability to grow your technical aptitude as well as your relationship management skill set. We’re looking for candidates who are technical, organized, proactive, strategic, customer driven, and able to collaborate with multiple stakeholders across the organization to drive impact.
Pontera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.