Technical Account Manager

• Management of escalated issues
• Internal coordination of configuration and content and monitoring of in-time delivery
• Offering new features and releases to customers, trying to get them to the latest version
• Acceptance and canalisation of customer requirements
• Working together with Sales on a Customer strategy
• SLA Management together with the Customer

• Min. 1-3 years of relevant work experience
• Enjoy working on software solutions
• Structured and precise working method
• Solution oriented and proactive approach
• Ability to work in a team
• Advanced communication skills and fluency in both written and spoken English

• A pleasant and friendly work environment in a growing and dynamic company, operating on an international level
• Challenging tasks with innovative products
• Ongoing professional trainings on own initiative
• Minimum monthly salary pursuant to CBA is EUR 3.190,- gross (ST1/standard level)
• Of course, remuneration can be well above the stated minimum, depending on qualification and experience

Benefits: 

• Flexible working hours
• Cooperative atmosphere with a friendly work environment
• Excellent connections to the public transportation system, as well as subsidised underground parking spaces
• possibility of a jobticket
• food vouchers
• Fresh fruits and in-house canteen
• Regular team events and participation in sports events
• Homeoffice
• Massages at the office