Technical Account Manager

Impact & Purpose:

• Lead the Metadata Charge: Guide data teams toward better collaboration and governance in the Active Metadata Management revolution.
• Partner with Industry Titans: Become a trusted advisor to Atlan's largest, most strategic customers, including Fortune 500 companies and innovative startups.
• Deliver Measurable Results: Directly impact customer ROI by helping them achieve data-driven success through effective metadata management.
• Shape the Future: Make your voice heard! Influence the evolution of Atlan's solutions with your insights and expertise.

Your Mission:

• Trusted Advisor: Uncover your customers' unique needs, propose strategic solutions, and maximize their value from Atlan.
• Relationship Maestro: Build strong connections with CDOs, CIOs, data analysts, and other stakeholders across all levels.
• Success Champion: Drive high adoption and user satisfaction through seamless onboarding, training, and ongoing support.
• Data Hero Evangelist: Share customer success stories and inspire the global data community to embrace Active Metadata Management.

What Makes You a Fit:

• Deep Expertise: Proven experience in data governance, data quality, or related fields, ideally as a Technical Account Manager (TAM) or Solutions Architect (SA) focused on data solutions.
• Passionate Advocate: You believe in the power of data collaboration and are committed to customer success.
• Technical Prowess: Possess a strong understanding of data management principles and technologies.
• Relationship Builder: You forge trust and rapport easily, becoming a trusted advisor to your customers.
• Strategic Mind: You can translate customer needs into actionable insights and product improvements.
• Based in the Greater NYC Area, with the willingness to occasionally travel to customers.