Team Lead, P2P Specialist (Purchase to Pay)

QAD is looking to hire a Team Lead, P2P Specialist (Purchase to Pay). This senior resource would play a critical role in driving accuracy, efficiency, compliance, and mentoring junior staff, all while taking on more complex responsibilities within the AP function.

Note: The role would require the person to work from our Mumbai Office at least 2 days a week.

Office Location: Goregaon, Mumbai

Role and key deliverables:

Invoice Processing and Quality Control

• Oversee and review invoice processing to ensure compliance with company policies, procedures and regulatory requirements.

• Lead efforts to improve automation tools and optimize the AP process, including troubleshooting and enhancing system performance.

• Conduct quality checks and data integrity audits to ensure accuracy and adherence to SLAs.

• Provide mentorship and guidance to junior team members to guide them in resolving complex invoice processing issues.

AP Payments and Treasury Support

• Oversee the AP wire and ACH transfer process, ensuring efficient collaboration with the treasury team and accurate approvals.

• Review high-value or complex transactions and ensure compliance with company policies and regulations.

• Develop and implement process improvements for better accuracy and efficiency in payments.

Payment Selection and Oversight

• Take a leadership role in the payment selection process, working closely with the AP manager to ensure payments are accurately and timely initiated and executed.

• Assist in refining payment approval workflows and troubleshooting payment issues.

• Provide oversight for payment operations including accuracy in general ledger coding to mitigate risk and ensure smooth execution.

Process Improvement and Project Management

• Lead special projects related to AP improvements, system implementations, and data migration efforts from acquired companies.

• Drive initiatives to streamline AP processes and improve operational efficiency through technology enhancements or workflow optimizations.

• Motivate team to adhere to Service Level Agreements for both accuracy and efficiency.

• Lead team with a customer service approach to enhance the AP presence within the organization.

Reporting and Analytics

• Generate and analyze AP-related reports to identify key performance indicators (KPIs) and areas for process enhancement.

• Provide data insights to senior management and assist in decision-making for strategic initiatives.

• Collaborate with the finance team on reporting needs, audits, and compliance.

Professional degree: Bachelor's degree in Accounting/Finance

Experience: Minimum of 5-8 years of relevant experience, experience in global shared service center for multinational companies required.

Computer skills:  

• Strong knowledge in financial ERP systems and ticket tracking reporting tools (Experience in NetSuite and Jira a plus). 

• Strong skills in Google Sheet and other Google Suite products, specifically, Excel.

Other knowledge / skills: 

• Should be a managed team in manager's absence.

• Confidence and proven track record to motivate teams.

• Excellent communication skills (both orally and written) with a varied audience. 

• Ability to work independently and take ownership of assignments while working to meet deadlines. 

• Ability to work in a fast-paced environment and the flexibility to succeed with diversified tasks.

• Organized with strong attention to detail.

• Track record of proven customer service approach to AP.

• Aptitude to work with cross functional teams and interact effectively with various levels across the organization.

• We offer an amazing culture and comprehensive suite of health and wellness benefits so that employees can focus on helping customers reach our vision for them: the Effective Enterprise.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation
• The collaborative culture of smart and hard-working people who support one another to get the job done
• Our employees tell us they love working for a global organization focused on collaboration, teamwork and customer outcomes.
• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

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