Team Lead Offline Operations

What you'll do

• You will steer and grow the retail operations team in the respective market.
• You will lead the the day-to-day business of retail operations in the respective market.
• You will steer and run all operational tasks related to our retailer accounts (e.g. onboarding, order management, forecasting) as well as setting up promotions and price changes with the team
• You will own,  monitor and improve our retail operations & service performance for respective accounts 
• You will constantly track the performance of our retailers and conduct regular operational account performance meetings together with internal and external partners  for your market
• You will collaborate and initiate process improvements with our Global Teams 
• You will work on optimizing our order intake processes

Who we're looking for

• You ideally have gained first experience in a B2B environment related to logistics, e-commerce or worked in a start-up environment before
• You are a highly structured person and manage taking care of several accounts, internal and external stakeholders
• You feel power in working with and growing your team
• You do not shy away from problems but rather act hands on and find solutions
• You are proactive and constantly challenging the status quo
• You have good MS Office skills
• Fluent in English (German, Portuguese and/or Spanish are a plus)

What we offer

• An extremely fast paced environment where decisions are made in a blink of an eye
• Full ownership to have impactful ideas and implement them
• Fast career development and strategic positioning
• Working with international teams with +60 different nationalities
• A pet-friendly office
• An attractive package of benefits
• Discounts up to 70% on all our products
• Well-being activities and others