The Team Lead’s primary roles are to guide the team as well as work in an individual contributor role with focus on timely and high-quality delivery of survey overlays.
Essential Duties and Responsibilities:
Including, but not limited to the following:
- Efficiently manage team with all tasks this entails.
- Work on online survey overlays – transfer translated text into our survey programming output (Excel files or programing interface), correctly adding HTML formatting.
- Timely and high-quality overlay delivery – either individually or via team.
- Resolution of questions via crisp communication.
- Drive and achieve internal targets.
- Manage multiple projects simultaneously / prioritize work as needed.
Supervisory Responsibility: Yes
- College degree, preferable in Computer Applications or Computer Sciences
- EXCEPTIONAL attention to detail
- Excellent skills in Microsoft Excel, Word, and Outlook
- Basic HTML formatting skills
- Unwavering approach to do it right the first time
- Excellent at managing multiple projects and priorities
- Propensity to quickly learn, and at times implement, new processes and applications
- Organized, self-motivated, and self-directed
- Maintain regular and punctual attendance
- Work cooperatively with others
- Comply with all company policies and procedures.
*M3 reserves the right to change this job description to meet the business needs of the organization
We kindly ask that you submit your resume in English!
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