Civica UK Ltd is hiring a

Talent Pool - Business Analyst Geelong/Newcastle

Newcastle, Australia
Full-Time

Changing communities for the better starts with you

Join us on our mission to change the world.

Civica is a global organisation of over 5,000 employees, providing smart software to deliver the public services of the future and improve outcomes for citizens.

We do this by collaborating with a large number of organisations including schools, libraries, local councils, state governments, and healthcare and community organisations, applying innovation and creative thinking.

We are problem solvers and experts in our field. And we love what we do because it makes a difference to those who really need it.

In our team we have some truly amazing people - smart, passionate, fun. And there’s plenty of room for you to join us.

So, are you ready to become part of our vision in building a better world though smart software and cloud services?

What does it take to become a Civican?

We’re seeking for a Technical Business Analysts based in Geelong and Newcastle to join our talent pool, these BAs will be responsible for undertaking various analytical tasks, including the documentation, identification of improvements, and the recording and managing of business, user and system requirements.

This role provides an excellent opportunity to get familiar with Civica's software products and services and work with our global team. Over a period of time, you will see yourself achieving milestones successfully in a fast pace environment and building a good rapport with the stakeholders within and outside the organisation. You will act as a Subject Matter Expert in Civica products, their functionality and the application of those functions to customers’ business operations.

We welcome your unique talents

Please apply for this role if it would make you excited to come to work every day.

Sorry if this sounds cheesy, but we really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit. (It’s also a fact that women and underrepresented groups tend to only apply when they check every box…)

You will be required to support development plans with key stakeholders including product management, development and testing teams. Ensure business requirements are properly understood and all required changes have been reviewed and signed off before development. Proven experience as a Business Analyst and previous experience with technical domain is highly regarded.

With good understanding of enterprise development approaches and design methodologies; you will also bring strong data modelling and integration skills.

A day in the life…

Working within our Civica Business , this is a great opportunity for an experienced Business Analyst with huge growth opportunities. This role works with Developers, Testers, Product managers, External clients and Support personnel to deliver high-quality, intuitive products and services to the schools in ANZ.

As Business Analyst, you will conduct root cause analysis, capture business requirements and processes, translate them into high quality specifications, and working closely with project team, stakeholders, users and customers to deliver valuable product improvements that solve real problems. This role allows you to engage with customers to clarify business processes and functional requirements and create designs.

Why you’ll love working with us

We know that when our people are happy they will work better and have greater work satisfaction. We are an Australian Business Awards Employer of Choice and a UK Financial Times Diversity leader for the second year in 2021, rising 400 places and ranking 10th overall in the IT and software sector. We work with leading organisations such as the Tech Talent Charter and White Ribbon

So here at Civica, we look after you. Here’s what you can expect:

Career opportunities – we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business

Flexible work – we have the technology and tools to support you to work from that tropical paradise you’ve dreamed of… or even if you just prefer to work from home and come into our offices now and then to catch up and socialise with colleagues

We’re all different – and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old

Focus on learning– there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to “give back” with benefits such as our Donate a Day leave where you can volunteer for a charity of your choice

Apply for this job - Become part of something special

Do you see yourself in this role? If so, then we would love to hear from you. Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples,

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