About Zowie:
At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions. Our platform automates responses to repetitive questions around return policy, order status, etc., and saves time for customer service agents, who can then proactively turn website visitors into paying customers. It can work as an add-on with existing tools (Zendesk, Shopify, Gorgias, etc.) or become a standalone customer service platform.
We are:
🚀 Growing fast. We plan on keeping the Team growing! You’ll have a lot of autonomy and impact as we grow.
🏈 Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.
🧑💻 Remote-first and hours are flexible. We allow everyone to figure out the best ways to collaborate with their team. At the end of the day, it's about delivering! Those in Poland can work from our offices in Cracow and Warsaw.
We strive to be:
💪 Ambitious and innovative. We don’t settle on existing solutions and keep looking for better ways to tackle challenges.
👻 Bold and free-thinking. We trust our employees to find the best solutions.
🤸♀️ Agile and high-performing. We work smarter, not harder. We use our OKRs to keep ourselves focused.
🤠 Unafraid of change. Zowie is growing, and the market is changing. We thrive in an ever-evolving environment.
What you'll do:
You’ll join the team as the third Talent Mastermind. In 2023, in collaboration with our highly dedicated internal teams and engaged Hiring Managers, we significantly expanded the team by hiring 24 new Zowians. Don’t be fooled by the number - these were highly experienced individuals, including many in senior management.
Working hand in hand with Weronika, our Talent Partner, you’ll own our end-to-end recruitment processes in Poland, Europe, and the US. You’ll take care of attracting, guiding, supporting, and eventually inviting passionate and collaborative individuals to Zowie. You’ll also be given project ownership and the support you need to succeed.
Together, we’ll do a lot of hands-on recruitment. We’ll also work to define and adjust our talent acquisition processes, expand our internal recruitment library and knowledge base, and implement interdepartmental projects.
Finally, you’ll be part of a team that isn't afraid to adapt and try new things. Talent Team @ Zowie works hard (& smart), pays great attention to quality, and builds strong relationships.
Let’s make recruitment great and build our global start-up team together!
Ideally, you'll bring with you:
- 1+ years of experience in E2E recruitment
- Genuine curiosity about people and business accompanied by a drive to develop expertise and act quickly
- Experience leading all stages of the recruitment process, including briefing, sourcing, screening, leading the process, and finally, closing the roles
- Hands-on sourcing expertise (proficiency with LinkedIn and Boolean search)
- Knowledge of and interest in the People area
- A fast-thinking, proactive mind, quality focus, and a high degree of ownership
- Excellent command of English (both written and spoken)
It'll be awesome if you have:
- Experience in a high-growth start-up environment
- First steps in IT recruitment and a willingness to further develop in that area
- Experience in any other People-related area (e.g., People Operations)
We will offer you:
👉 Employee Stock Option Plan (ESOP). You’re a part of our company’s future success.
👉 Unlimited paid time off. We trust each other and don’t count days.
👉 Great company offsites and individual integration budgets. We spend time together in person to strengthen our team.
👉 Health benefits. We offer an additional health insurance package.
👉 Development budget. We want to grow personally and professionally together.
👉 Home-office funds. Make yourself a comfy space for work on a daily basis.
