Talent Acquisition Associate Manager

We are looking to hire a Manager of Talent Acquisition. This role is meant for someone who is an excellent multitasker and go-getter. We are looking for a high-energy individual who can juggle managing their own tasks and the entire team. We expect you to be a knowledge source as well as a mentor. Within the organization, you will be reporting directly to the People and Culture Director, therefore we expect the highest level of professionalism possible. We have a weekly reporting meeting, which you will be leading. As a Talent Acquisition Manager, you should be able to empathize with the hiring process as well as deliver on key metrics that have been given to you by the P&C Director, CEO. Within this role, you will be empowered to give it your best and will be given access to some of the top hiring tools and software. We are always looking for new ways to hire and scout talent, and along with that, we trust you a lot to be ethical while doing so.

Duties and Responsibilities

1. Work on end-to-end talent acquisition life cycle management – from the time a job is raised to the onboarding (DOJ) of the candidate (sourcing, screening, coordinating interviews, facilitating the offer process, post-offer engagement)

2. Work with local partners to build relationships with them & understand each one’s forte in delivery. Share roles accordingly to ensure the quality of resumes in the pipeline which will improve the hit ratio of profiles

3. Source oneself as well on key roles, to understand the market & carry a focus target on closing positions by self

4. Ensure each job is posted on social platforms & job boards which are provided – LinkedIn, Indeed, Workable and any other local job boards

5. Ensure a thorough screening of every profile shared with the business for positions with notes on the CV about the fitment to the ask & all checks overall on work authorizations to be done by the recruiting team

6. Ensure end-to-end coordination of interviews with panel members at all times, calendars to be blocked & candidate follow-ups to attend the interviews as planned must be coordinated by self

7. Connect with local networking groups & socialize on hiring practices & learn best practices from the industry

8. Ensure ATS reporting at all times & related MIS & management reports are made available as per need & monthly

9. Relentlessly identify, establish & nurture relationships with passive talent leveraging innovative methods, including advanced internet searches, networking (social & traditional), diversity outreach, job boards, resume banks, social media, and professional organizations in support of current and future talent pipeline needs. If resume banks need to be created, guarantee that the recruiting department adds a minimum of 30 candidates per role per day

10. Candidate Management – End-to-end hand holding of candidates to be managed by self to ensure any early red flags are highlighted & discussed with HM & within HR groups or departments involved in the process

11. Ensure Offer discussions with candidates are well managed within defined guidelines from the company

12. Work on mapping of roles for niche roles hiring & ensure thorough market Intel shared with business

through using LinkedIn and or Sales Navigator

13. Work on ensuring inclusion initiatives of the Organization spreading across gender balance, the inclusion of individuals from diverse backgrounds & across ethnicity

14. Should have worked on at least 1 renowned ATS tool (e.g. Indeed, Monster, Taleo, etc)

15. Cultivate and maintain ongoing partnerships with HR Business Partners and Sales and marketing and Operation leaders in order to understand business unit dynamics, workforce planning strategies, internal mobility, and recruitment needs to support a seamless hiring process

16. Promote employee referral program and actively network with new hires and alumni

17. Ability to highlight challenges in the process of hiring a role at the early stages to avoid any delays or mismanagement of expectations

Requirements

1. 5+ years of direct sourcing, full lifecycle recruiting in a dynamic fast-paced environment

2. Mastery of LinkedIn Recruiter (Boolean and advanced search) is a must

3. Intermediate Excel proficiency is a must

4. College or university degree preferred or equivalent experience

5. Strong knowledge of current trends, innovations, and best practices within talent acquisition

6. Proactive contributor, eager to further enhance individual and department goals

7. Organized creative strategic thinker with a process-oriented approach to recruitment, candidate management, and onboarding

8. Prior experience working with ATS systems.

9. Experience consulting, presenting, and communicating with executives and all levels of key stakeholder partnerships

10. Skilled negotiator with the ability to influence internal and external client base

11. Effective oral, written & interpersonal communication skills in English

12. Highest level of integrity regarding confidential information

Benefits

  • HMO with 1 free dependent upon hire
  • Life Insurance
  • Night Shift (10% Night Differential)
  • 20 PTO credits upon regularization
  • Laptop provided by the company
  • Great Company Culture
  • Career Growth and Learnings

SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States. Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, SuperStaff diversified internationally. Three years ago, we managed to grow in size and expand our service portfolio. As we gain competencies in multiple industry verticals, we extend our clout in servicing start-ups and Forbes-ranked enterprises with back-end support and transformative BPO solutions.

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