Key Responsibilities

• System Administration:
• Install, configure, and maintain Windows servers.
• Manage Active Directory (AD), Group Policy, and domain controllers.
• Perform system backups, updates, and patches to ensure compliance and security.
• Technical Support:
• Provide Tier 2/3 support to resolve escalated technical issues.
• Monitor and troubleshoot system performance, network connectivity, and hardware issues.
• Assist end-users with software installations, configurations, and problem resolution.
• Security and Compliance:
• Implement and maintain security measures, including antivirus software, firewalls, and access controls.
• Monitor systems for vulnerabilities and apply necessary updates and patches.
• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Automation and Scripting:
• Develop and maintain PowerShell scripts for system automation and optimization.
• Utilize tools to automate repetitive tasks, such as user provisioning and log management.
• Project Support:
• Collaborate with IT teams on infrastructure projects, migrations, and upgrades.
• Participate in the planning and implementation of new technologies and systems.
• Documentation and Training:
• Maintain detailed documentation of system configurations, procedures, and policies.
• Provide training and support to users on system tools and best practices.

Required Skills and Qualifications

• Total 3-4 years of exprience
• Must be willing to work in any shifts
• Proven experience as a Windows Support/System Engineer or similar role.
• Proficiency in Windows Server (2016/2019/2022) and Windows 10/11 operating systems.
• Strong knowledge of Active Directory, DNS, DHCP, and Group Policy management.
• Familiarity with virtualization technologies (e.g., Hyper-V, VMware, Azure).
• Experience with cloud platforms like Microsoft Azure or AWS is a plus.
• Proficiency in scripting and automation (PowerShell preferred).
• Knowledge of backup and disaster recovery tools and practices.
• Strong troubleshooting and diagnostic skills.

Education and Certifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Relevant certifications, such as:
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Microsoft Certified: Azure Administrator Associate
• ITIL Foundation (optional but beneficial).

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Willingness to work flexible hours and provide on-call support when required.