Tyler Technologies is hiring a

Systems Engineer - VMware

Overland Park, United States
We are looking for a results-driven VMware engineer to optimize our company's VMware environment. You will be deploying and supporting VMware based Infrastructure as a Service (IaaS) systems and applications, as well as providing VMware and Cisco UCS support.
 
To ensure success as a VMware engineer, you should exhibit sound knowledge of VMware ESX and related technologies, and experience in a similar role. An accomplished VMware engineer will be someone whose expertise results in the successful integration of VMware products across multiple data centers.
 

Responsibilities

  • Provide technical support to team and customers, responding promptly to issues reported by team and customers, conducting root cause analysis, and going through various testing scenarios for thorough resolution.
  • Develop and maintain operational documentation and specifications on system builds, disaster recovery, and standard operating procedures.
  • Good Understanding of shared storage technologies including SAN, NAS, Fiber channel, iSCSI, and NFS.
  • Manage and administration of multiple Cisco UCS Domains.
  • Plan, test and deploy patches through VUM and AutoDeploy to manage version compliance.
  • Drive root cause analysis and provide feedback to improve architecture changes.
  • Drive customer escalated issues to closure by providing workarounds and fixes in a timely manner.
  • Enhance customer satisfaction by responding to all customer issues and providing relief either through self or by driving visibility of the issues upstream to ensure they get fixed.
  • Improve product supportability and serviceability by actively participating in new design development to provide feedback to drive increased stability of VMware platforms for enhanced customer satisfaction.
  • Participate in an on-call rotation.
  • Participate in team meetings, share knowledge with team, and provide input.
  • An ability to learn new technologies quickly, good time management skills, along with strong documentation skills.
  • Good communication skills both written and verbal.
 

Qualifications

  • 7+ years of core VMware experience with strong proficiency in the installation, configuration, and management of below technologies:
  • VMware ESXi 6.5 and above
  • vCenter HA/DRS Clusters
  • Cisco UCS Administration
  • Shared Storage Technologies
  • VMware Skyline
  • VMware on AWS
  • VMware NSX
  • vCloud Director
  • VMware Tanzu
  • 2+ Years OS Troubleshooting
  • 2+ Years Linux Administration
  • 2+ Years Windows Administration
  • 2+ Years Network Administration
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