Systems Engineer

IaaS Systems and Storage & Engineering (ISSE) team is part of the Operations & Infrastructure technology organization. Our vision, mission and purpose are summarized as following,  

Vision - Deliver best-in-class Infrastructure on demand everywhere. 

Mission - Engineer and build reliable and secure infrastructure for all type of workloads in Private/ Hybrid Cloud, utilizing open and innovative technologies at the right unit cost.

Purpose - increase innovation velocity of developers and reduce infrastructure maintenance overhead

These are the guiding principles for the important work we do every day and build toward the overall vision of Visa - The best way to pay and be paid for everyone, everywhere.  

You will be part of a team of systems DevOps engineers/architects who adopt, integrate & engineer industry leading technologies and management solutions for the container platform, focusing on Kubernetes, microservices architecture, and cloud technologies. The candidate should have experience in deploying infrastructure solutions on one of major public clouds such as AWS, GCP & Azure. Familiarity with the philosophy of DevOps and experience in infrastructure as code and automation at scale is a must. The candidate will also establish, promote, and provide standard foundational services for Visa's public cloud implementation, closely working with stakeholders to craft and implement solutions with robust security posture, deliver functions with optimized cost, and enhance developer productivity.

Essential Functions:

• Collaborate with Cloud Architects and fellow engineers to actively contribute to our public cloud strategy and standards
• Design and implement agile, innovative cloud infrastructure and management solutions that harness technology advancements for cost reduction, standardization, and commoditization
• Adopt a cloud-native approach for the development of greenfield solutions, considering business goals, objectives, and requirements, whilst ensuring the integration with legacy solutions
• Identify and utilize standard toolsets to lessen complexity and further operational goals for extensive automation across the enterprise
• Work with the team to mature the cloud ecosystem, establish standards, and integrate infrastructure management domains - including logging, monitoring, configuration management, and orchestration
• Promote continuous, iterative enhancements in our processes, technology, tools, and automation to achieve objectives
• Incorporate security measures into all project stages - design, implementation, and operations
• Define, document, and maintain standard designs and processes, ensuring documentation is updated with each modification or change
• Facilitate knowledge transfer to peers and operations team on architecture, design, and delivery of public cloud solutions

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
• Bachelors degree, OR 3+ years of relevant work experience

Preferred Qualifications
• 2 or more years of work experience
• 3 years of experience as infrastruture engineer working on automating infrastructure tasks
• 2 year of experience in automating at least one public cloud deployments (AWS, Azure, GCP)
• Solid understanding various AWS/GCP/Azure services such as networking, compute, database, etc.
• Experience in designing, building, and running production systems in cloud or migrating to the cloud, practicing infrastructure as code, automated testing, autoscaling, and self-healing
• Experience in infrastructure as code with tools such as Terraform an Pulumi and configuration management tools such as Ansible
• Experience cloud-native monitoring and APM tools such as AWS Cloudwatch, GCP Cloud Operations Suites, and Azure Monitor
• Experience using and optimizing monitoring and observability systems and experience in Prometheus, Grafana, and familiar with OpenTelemeter standards
• Underestand of the Software Development Process including Continuous Integration and Continuous Deployment (CICD) pipeline tools such Jenkins and proficient in git and VCS such as BitBucket, Github
• Familiar with docker, container and kubernestes for container orchestration
• Familiar container deployments in Kubernetes environments using tools such as ArgoCD or Flux
• Familiar with the security tools and standard methodologies such as CIS Benchmarking, OS hardening, vulnerability scanning, and system auditing
• Strong analytical skills and able to work independently to solve sophisticated engineering problems. Make independent judgments and decisions within established guidelines
• Communicate well with others both verbally and in writing and be able to effectively interact with peers, management and other outside contacts
• The ability to gather and understand business requirements, translate them into technical/operational requirements
• High degree of initiative and sense of urgency, comfortable with ambiguity as needs change on a regular basis

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 84,600.00 to 119,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.