Why you'll LOVE Sagent:
You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!
By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.
Sagent powers servicers and consumers. You power Sagent!
Systems Engineer SR (SFG Engineer SR)
Overview:
We are seeking an experienced Senior Sterling File Gateway (SFG) Engineer to join our team. The ideal candidate will have at least 4 years of hands-on experience in SFG architecture design, installation, upgrades, and administration. Additionally, candidates should have experience migrating from on-premise or hosted environments to cloud-based infrastructure. This role requires a deep understanding of file transfer protocols, security protocols, and encryption technologies, combined with a strong focus on compliance and security.
Your day-to-day at Sagent:
- Architect, design, install, upgrade, and administer Sterling File Gateway (SFG) environments.
- Manage the migration of SFG systems from on-premise or hosted environments to the cloud, ensuring a smooth and secure transition.
- Administer and maintain SSP/SEAS, Cipher, WAF, and MFA solutions.
- Ensure secure and efficient file transfer processes using FTP, SFTP, HTTP, HTTPS, and other protocols.
- Maintain system security, compliance, and encryption standards across all SFG operations.
- Perform system upgrades, patching, and routine maintenance to keep environments up-to-date and secure.
- Work closely with cross-functional teams to troubleshoot and resolve issues related to SFG and its supporting infrastructure.
- Collaborate with the network and security teams to ensure proper configurations of firewalls and security layers.
- Provide documentation for all processes, including design documentation, standard operating procedures, and troubleshooting guides.
- Stay informed about the latest developments in file transfer technologies and security protocols.
- Ensure compliance with company policies, security standards, and industry regulations.
We would love to hear from you if you have:
- Bachelor’s degree in Software Engineering, Information Technology, Computer Science, or relevant discipline with 4 - 6 years of experience in a related field. Experience will be considered in lieu of a degree.
- Strong theoretical knowledge base and functional expertise typically acquired through formal education and experience.
- Ability to provide guidance to others as a project manager or lead using technical expertise.
- Experience ensuring that computer systems match overall business goals, structures, and processes.
- Proficiency in specifying, building, and maintaining technical infrastructure to support organizational objectives.
- Knowledge of system support and maintenance processes, including integration with internal and external systems.
- Skill in gathering requirements from stakeholders and considering factors such as reliability, longevity, maintainability, and risk management.
- Ability to identify organizational problems and devise reliable and efficient solutions.
Additional Skills/Technical Knowledge Preferred:
- Minimum of 4 years of experience in SFG architecture, design, installation, and administration.
- Proven experience with SSP/SEAS, Cipher, WAF, and MFA upgrades and administration.
- In-depth knowledge of Sterling File Gateway (SFG) and related file transfer protocols (FTP, SFTP, HTTP, HTTPS).
- Strong experience with Linux/Unix/Windows systems.
- Proficiency in security protocols and encryption technologies, including SSL/TLS.
- Familiarity with network configurations, including firewalls, load balancers, and proxies.
- Hands-on experience with cloud migration of SFG environments 9from on-premise or hosted solutions).
- Certification in relevant technologies or cloud platforms (e.g. AWS, Azure, Google Cloud).
- Experience with automated deployment tools and CI/CD pipelines.
Perks!
As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!
Why Sagent?
Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.
Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.
Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
