Innovative. Brave. Straightforward. At Skyscanner, we like to keep things simple. Working here involves collaboration, ownership and bags of innovation. We’re not afraid to admit that it’s different from the norm. But if you’re our kind of Systems Engineer, you’ll feel right at home.
If excellent customer service describes you and terms like system administration, application support, troubleshooting and diagnosis excite you, we may be looking for you to help create and maintain our digital workplace by drawing on your existing IT skills and your desire to learn more. You should be capable of operating basic systems and services, be able to identify problems and find solutions. A passion for learning new technologies will take you far in this role and great communication and customer service skills will be important. Due to the hands on nature of the role there will be a requirement to be office based 5 days per week.
What will this role be responsible for delivery on?
The primary responsibility of this role is to offer on-site technical support for our Edinburgh office. As a member of the OSM squad, you will oversee and assist with various technologies, including VoIP systems, associated applications like Zoom and Office365, secure keycard entry access, printers, desktop IT support, Windows and Mac laptops and mobile phones. Furthermore, you will oversee and coordinate local project deliverables for your assigned squad.
OnSite support includes but is not limited to:-
What skills do we need?
What can we teach you? What will you learn?
Already a global leader in travel, we want to elevate the way we work to a whole other level. In return, you’ll get important things like a pension, medical insurance, headspace subscriptions, a wellbeing allowance and the option to buy more holiday. We’ll also help you donate to good causes and spend time volunteering. And you’ll have the opportunity to work from your home country for 3 weeks a year, and 30 days in our other global offices. Everything, in other words, to help you relax and give your best.
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