Systems Engineer

We are seeking a self-motivated System Engineer to join our IT team. The ideal candidate will take ownership of tasks, continuously develop their knowledge, and ensure our systems run efficiently and remain available to the business. You will work closely with the SysAdmin team to implement, manage, and maintain infrastructure solutions for both client-facing software and internal platforms.

About MMR Research Worldwide:

MMR is an independent, global consumer and sensory research agency specializing in food, drink, personal and household care research. We are industry leaders, guiding best in class innovation for our clients – partnering with over 50% of the top 100 global food and drink brands.

Our team of over 520 highly engaged, multi-disciplined employees are a mix of dynamic research professionals, sensory experts, data scientists, programmers and software developers. We’re a diverse bunch, with backgrounds in R&D, insight, marketing, sensory science, data sciences and psychology. We also boast a true global reach with offices in the UK, US, China, Singapore, Mumbai, Thailand, South Africa, Columbia, Brazil and the Netherlands.

We are a “people first” company that prides itself on collaboration, honesty and mutual trust. We receive consistently positive feedback from our employees for company engagement and team spirit. In a recent employee study 80% of employees stated they were happy and proud to work for MMR.

And one more thing, we work with 50% of the world’s food and drink brands so the chances are the last time you went to a grocery store, you bought something that we’ve helped develop and refine on its way to the shelves.

Requirements

Key Responsibilities:

• Provide 2nd/3rd line support, troubleshooting and resolving technical issues.
• Administer and optimize server infrastructure (both Azure and On-Premise) to ensure seamless service delivery.
• Implement best practices in security and compliance, monitoring systems to ensure ongoing security.
• Analyze and investigate log files for fault finding and security concerns.
• Monitor, configure, and maintain network devices, including switches, firewalls, and routers.
• Administer software and OS upgrades/patch management for servers.
• Work with the team on system monitoring solutions and Hyper-V server hardware deployment.
• Maintain up-to-date documentation for infrastructure and train support team members on system tasks.

Requirements:

• Experience in a similar role, working closely with Support Engineers and senior IT staff.
• Excellent client-facing and internal communication skills.
• Strong organizational skills with attention to detail and the ability to multitask.
• Willingness to work additional hours, including weekends and after-hours for maintenance and implementation as needed.

Working Hours:
Monday to Friday, 9:00 AM to 5:30 PM, with a one-hour lunch break. Flexibility for extra hours as required by the business.

Benefits

Join us to be part of a dynamic team where you can grow your career and make a significant impact on our IT systems and infrastructure!