This position is ideal for a highly motivated and technically adept individual who thrives in a dynamic environment. You will play a pivotal role in ensuring seamless integration between our systems and those of our clients. Your responsibilities will encompass the entire project lifecycle, from understanding client requirements to post-launch support.
Job Duties
- Identify technical requirements of the client and formulate technical integration solution & plan
- Manage the complete lifecycle of the project, ensuring a smooth transition from initiation to completion
- Onboard and seamlessly integrate new clients into the system through comprehensive planning, efficient execution, and continuous monitoring
- Foster collaboration and information flow among diverse internal & external stakeholders to ensure alignment on expectations, proactive risk management, and transparent progress tracking
- Develop technical specifications for clients, manage the progression of projects and oversee the development/testing phases until completion
- Develop in-depth service descriptions/workflows documentations for the BAU teams once the project is live
- Develop analytical reports and dashboards for internal and external stakeholders using PostgreSQL/SQL with DML statements
- Conduct Root Cause Analysis (RCA) and resolve any issues that arise in the project during the Testing phase including User Acceptance Testing (UAT)
- Assist the client throughout the UAT phase in terms of queries/issues and resolve them promptly by conducting RCA
Requirements
- Completed or following a Bachelor's degree in Computer Science, Information Systems, or any related field
- Minimum 3 years of experience in Technical/Software Project Management or Technical Client integration
- Experienced with Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
- Highly skilled and experienced in understanding database schema and creating/writing technical specifications
- Posses experience in working with database languages preferably Data Manipulation Language (DML) statements using PostgreSQL and SQL
- Skilled in markup languages, preferably in XML and HTML
- Ability to understand the complete project workflow and create in-depth service workflow/descriptions
- Strong analytical and critical thinking skills to solve complex technical problems and develop creative solutions
- Ability to prioritize tasks, manage deadlines, and work effectively in a fast-paced environment
- Meticulous and detail-oriented to ensure accurate data mapping and flawless system integration
- Excellent communication skills in English language (Verbal / Written)
- Ability to work independently and flexibility to work for extended hours
Benefits
💰 Pegged Salaries to the USD
🏠 Hybrid Work Arrangement
🏦 Performance Bonus
🏥 Private Health Insurance
🌴 Paid Time Off
📚 Accelerated Career Growth
💻 Latest Tech Equipment
🚀 International Exposure
🎳 Team Engagement Allowances
🗣️ Free Mental Health Counselling
🥳 Exciting Company Events
📆 Paid Bereavement Leave
