Customer focused engineer, having deep knowledge of the customer system and NMVe storage, responsible for validating and characterizing Western Digital products in customer environments to ensure the product exceeds customer expectations and being the PDT lead for programs targeted for China customers
Provide consultation and support to Development, Quality, and Customers as subject matter experts.
Represent the SIT lab in PDTs for China focused products including
Determine Drive demands
Mange Capex/Opex projects for lab
Execute validation activities during Product Lifecycle (Development and Quality.)
Maintain Test Tracker accuracy (Status and Target dates)
Support failure analysis of qualification and field issues for our domains.
Provide analysis and report issues and concerns to stakeholders.
Coordinate with others to share learnings & methods.
Fluent in English (Written & Spoken)
6+ years Project/Program Management Experience
Strong technical knowledge & understand of storage customers environments
15+ years of experience in validation in the computer industry
Deep knowledge of the NVMe storage protocol
Experience with testing tools as related to storage (FIO, protocol analyzers, etc)
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