About LRN
LRN’s mission is to inspire principled performance. Since 1994, LRN has helped over 25 million people at more than 700 companies worldwide simultaneously navigate complex legal and regulatory environments and make ethical decisions with its vast, SaaS-based education and technology platform. Since acquiring Interactive Services in September 2020, LRN has advanced its investment in people, innovation, and technology offering a winning combination of practical tools, hundreds of courses, and strategic advice to partners in over 100 countries
Position: System Engineer
Location: Mumbai
LRN solutions are built on state-of-the-art technology infrastructure on AWS which caters to millions of users worldwide. The Systems Engineer is responsible for providing support to the technology infrastructure. The position needs to support the environments like production, staging and development, each of the environments each of these environments are hosted in AWS and supported by multiple tools to ensure the availability of the products hosted in these infrastructures.
Requirements
- Provide day to day operational support to the production, QA and development environment
- Build new environments following industry best practices and internal security policies and guidelines.
- Troubleshoot problems and respond to inquiries in development, QA, and production environments, including web servers, application servers, database servers and network systems
- Participate in 24x7 on call support
- Assist in management of version control system, including user management, codeline management, branching, and planning for new projects
- Enhance the current environment with custom scripts and tools to simplify and automate tasks, and help Network Operations work more efficiently
- Document process, procedures and system build.
- Responsible for system monitoring and ensure that alerts are actioned to minimize the impact to the system.
- Follow the change management guidelines while deployment.
- Ensure the testing of patches are done in lower environment before deployment in production.
- Monitor and action the incident reported thru multiple alerts systems and action to minimize the impact.
Essential Technical Skills
- Linux Administration (CentOS, Amazon Linux, Oracle Linux)
- Hands-on with NGINX and Apache Tomcat
- Manage application Infrastructure hosted on AWS EC2
- Containerized Applications via AWS ECS / EKS
- Automation deployment workflow via Jenkins
- Good to have knowledge of PHP, Perl, SQL (optional)
Essential Non-Technical Skills
- Strong analytical and communication skills.
- Flexible to adapt changing situation.
- Strong on initiative, ambitious and creative problem solver.
- Understands technology enough to ensure innovation for own / teams work
- practices.
- Should be fluent in English - and preferably able to participate in meetings.
- Must be a strong team player with a desire to work and communicate in a
- global environment
- Flexible working in shifts
Qualification:
- Graduate/Diploma in any stream with 5+ years experienced as System Engineer to work on a wide range of projects.
General guidelines:
The ideal candidate will have production operations experience working with developers to support local systems. The candidate should be experienced in quickly isolating and resolving issues and should be able to give specific examples of emergency troubleshooting.
Key role interactions:
This role works very closely with the other team members in the Network Engineering group including DBAs and Network Engineers. They also work regularly with the Development, QA and Partner Support groups Globally.+
Benefits
What we Offer:
- Competitive Compensation
- Flexible time off
- Excellent healthcare scheme
- Career development
LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
