System Administrator

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on The A-List as one of the top agencies in the world, and Ad Age’s Data & Insights Agency of the year for the second year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

About the role:

We are seeking a highly motivated Systems Administrator for the support, build out, and maintenance of our server and network infrastructure. You will be part of an interdisciplinary collaborative team of IT specialists, working closely together daily.

This position is based in our NYC office and is expected to be in the office 5 days per week.

WHAT YOU’LL DO

• Managing Windows Active Directory Users, DNS, GPO
• Azure AD administration
• Linux Server Administration (Ubuntu, Centos)
• Supporting our NAS and Shared Storage Resources (Isilon, Promax, TrueNAS, Synology)
• Maintaining turnkey editing stations utilizing Teradici/ PCoIP for remote session
• Managing VLAN infrastructure and switch management (Arista, Cisco 2960, HP)
• Manage Meraki Wifi and Cameras
• Managing VMware Vsphere Clusters
• Provide support for cloud resources (Azure, AWS EC2, AWS Route 53 DNS)
• Solid working knowledge of scanning and threat detection technologies such as    Endpoint Detection and Response, Security Information and Event Management (SIEM), VM scanners, and related security and asset tools
• Maintain and monitor Veeam daily backups and restores when needed
• Troubleshooting creative tools (Adobe Creative Cloud Suite, AVID Media Composer)
• Installing and troubleshooting various creative plugins (Red Giant Suite, RSMB Pro)
• MAC OS X  and Windows 10 desktop support

WHO YOU ARE AND WHAT YOU HAVE

• We expect excellent interpersonal and communication skills as you will be collaborating closely with a team of interdisciplinary specialists
• The ability to quickly assess and communicate technical issues to the rest of the team and execute solutions quickly and efficiently
• Provide escalated support for our Macintosh and Windows desktop users
• The candidate will work closely with the Director of Infrastructure to maintain and provide support
• Low Voltage experience
• AV conference equipment experience

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $90K-$100K.

            This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

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