SysOps Specialist, Systems

Position: SysOps Specialist - Systems  

Location: Mumbai, India

About LRN

Do you want to use your System Administration expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.

LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,800 companies worldwide (including some of the world’s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform.

About Role

LRN solutions are built on state-of-the-art technology infrastructure on AWS which caters to millions of users worldwide. The Systems Engineer is responsible for providing support to the technology infrastructure. The position needs to support the environments like production, staging and development, each of the environments each of these environments are hosted in AWS and supported by multiple tools to ensure the availability of the products hosted in these infrastructure.

Your responsibilities will include :

• Provide day to day operational support to the production, QA and development environment
• Build new environments following industry best practices and internal security policies and guidelines.
• Troubleshoot problems and respond to inquiries in development, QA, and production environments, including web servers, application servers, database servers and network systems
• Participate in 24x7 on call support
• Assist in management of version control system, including user management, codeline management, branching, and planning for new projects
• Enhance the current environment with custom scripts and tools to simplify and automate tasks, and help Network Operations work more efficiently
• Document process, procedures and system build.
• Responsible for system monitoring and ensure that alerts are actioned to minimize the impact to the system.
• Follow the change management guidelines while deployment.
• Ensure the testing of patches are done in lower environment before deployment in production.
• Monitor and action the incident reported thru multiple alerts systems and action to minimize the impact.

Requirements

Technical Skills

• Linux Administration (CentOS, Amazon Linux, Oracle Linux)
• Hands-on with NGINX and Apache Tomcat
• Manage application Infrastructure hosted on AWS EC2
• Containerized Applications via AWS ECS / EKS
• Automation deployment workflow via Jenkins
• Good to have knowledge of PHP, Perl, SQL (optional)

Non-Technical Skills

• Strong analytical and communication skills.
• Should be fluent in English - and preferably able to participate in meetings.
• Must be a strong team player with a desire to work and communicate in a global environment
• Flexible working in shifts

Qualification:

Bachelor's in any stream with 5+ years experienced as System Engineer to work on a wide range of projects

Benefits

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.