Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
Our Mission
Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.
SVP, Operations
About Filevine
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
Our Mission
Filevine is building the seamless intersection between legal and business by creating a world-class platform to help professionals scale.
Job Summary:
The SVP, Operations is responsible for driving the execution of special projects as defined by the CEO, as well as develop and communicate the operations direction of the company. The SVP, Operations generally works behind the scenes to solve problems, mediate disputes, collaborate with executive leadership to set and achieve goals and deal with issues before they are brought to the CEO. Often SVP, Operations act as a confidant and advisor to the chief executive, acting as a sounding board for ideas, working with various departments to align organizational objectives and identifying areas of improvement. Additionally, they work on diverse projects based on the CEO’s priorities and manage a wide variety of initiatives as determined by the CEO. They work on short-term, ad-hoc, as well as longer-term analyses and projects, map out processes and develop efficiencies and improvements, research and develop content for internal and external use, and work closely with all departments as needed to execute initiatives.
Responsibilities
- Act as a thought partner to the CEO and assist on all aspects of company growth, management, and operations
- Deliver successful project management and work with external stakeholders and teams on strategic efforts that require hands-on experience across multiple functional disciples and business organizations
- Develop and implement operational strategies, policies and procedures to optimize efficiency and quality
- Research, collect data, and report findings back to the CEO Serve as a sounding board to the CEO and provide advice and feedback
- This role will serve to fiercely protect the CEO’s time by ensuring energy is spent on identified and strategic priorities
- Provide ad hoc support on projects small to large; this could include research, supporting the roll-out of internal initiatives, project management and more
- Analyze opportunities, summarize findings, develop go-forward plans, and act as part of the ongoing team to translate recommendations into results
- Act as a capacity expander for our CEO - you will need to act as his delegate in what can be challenging conversations with both internal and external stakeholders
- Play a critical role in business development, including building partnerships, expanding current opportunity and identifying new opportunities
- Amplify the communication of our CEO by expertly designing and compiling compelling presentations
Competencies:
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Critical thinking: ability to access and navigate complex issues, challenges, and opportunities; analyze data from various sources to form comprehensive solutions or outcomes; ability to develop and execute an appropriate course of action to complex situations; ability to recommend a course of action that is consistent with available facts, constraints, and probable consequences
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Executive mindset: build strong rapport with senior leadership, system level thinking not functional level thinking, synthesizing and summarizing, clarity of communication
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Emotional intelligence: ability to read situations and people, understand team and functional dynamics, be seen as a proxy for the CEO and sought out for their guidance, act as an additional set of eyes and ears to identify “early warning’ signals across the company of potential barriers/roadblocks and be able to dispel
Skills and Qualifications
- Education: BA/BS but with a preference for MBA
- 7+ years of overall experience with at least 5 years in an operating role within a high growth technology business or a minimum of 2 years in a strategy consulting role or similar role with a rigorous approach to analytical thinking
- Preferred: 5+ years of SaaS experience
- Experience with data analysis, with a strong preference for those highly skilled in Microsoft Excel
- Proven experience organizing and directing multiple teams and departments
- Excellent written and verbal communication
- Extremely versatile, dedicated to efficient productivity
- Experience planning and leading strategic initiatives
- Strong project reporting skills, with a focus on interdepartmental communication
- Experience seeing projects from early ideation and research through to testing and implementation
- Ability to work onsite full-time from our Salt Lake City headquarters
- Exercise schedule flexibility including the ability to engage in critical items after hours
- Travel to conferences and visit prospects and customers based on business needs
- Stock-based comp at the executive level
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Ergonomic and height-adjustable workstations for onsite employees
- Opportunity to learn from a dedicated leadership team
- Centrally located open office building in Sugar House (onsite employees)
- Top-of-the-line company swag
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