TECHNICAL SUPPORT SPECIALIST
Are you looking to join a Global Tech leader?
Then we have an exciting opportunity for you in Montreal, QC.
About us
Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns worldwide. Come light up the world as a Support Specialist.
About the role :
As a member of our Services team, your primary focus will be providing technical assistance to our customers and driving knowledge to them via training and demos.
Your passion for delivering outstanding customer service will drive you to find workarounds for any issues or bugs our customers report. Your curiosity and determination will lead you to attempt to reproduce customer issues in different environments, including different operating systems (Linux or Windows) or even different versions of Broadsign products.
You will also :
What you need to perform in this job:
But, more importantly, you’re the kind of person who:
What we bring to the table :
At Broadsign, we value the varied social identities that make up our community. We recognize talent comes in different forms and encourage applications that reflect different backgrounds and experiences. Our promise is to be an inclusive employer and partner, open to learning, with thoughtful strategies and practices that amplify the different voices of our industry.
Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and partners in Quebec as necessary. French-language training is offered to all incumbents in permanent positions in Quebec who do not have a good knowledge of French. Fluent English is required for this position to communicate with colleagues, clients and partners (or suppliers) located outside Quebec and to understand the technical and scientific documentation used in our industry