Houseful and RVU (home of Zoopla, Confused.com, Uswitch, and Hometrack, TempCover, Mojo to name a few…) is looking for an IT Support Engineer to join our Digital Workplace Team.
This is a Hybrid-based role with 2/3 days per week in our Cardiff office with some travel to the other offices in Fleet and London.
You will be exposed to a fantastic range of technologies as you support our in-house staff face-to-face and remote teams across our Group of companies. To succeed in this role, you will already have experience supporting Google Workspace and Office365 (yes..We use both) and Windows and MacOS operating systems.
You will be working with users of all seniority levels at ease (including VIP IT Support), keeping them well-informed through the support process, so clear communication is a key aspect of this role.
You will work in a centralised IT team that provides support to the broader business, giving you direct access to highly experienced Engineers and subject matter experts, so you can be confident in the knowledge that you will always have, the help and advice you need to grow and deliver the best experience for end users.
This is a specific IT role in a very rewarding fast-moving environment; you will need to build strong relationships across the businesses and be willing to use your initiative whilst working with the team to deliver to deadlines.
There will be training to ensure we are all at the same level of understanding and speak the same techy language.
Responsibilities:
Mandatory/Essential Skills:
Benefits
We want to give you a great work environment; contribute back to both your personal and professional development; and give you great benefits to make your time at RVU even more enjoyable. Some of these benefits include:
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