About Aerospike
At Aerospike, we dream big. Our focus is helping companies tackle seemingly insurmountable problems and doing what’s never been done before. That is why we developed the world's leading real-time data platform that powers mission-critical applications at the world's most innovative, category-disrupting companies.
Our customers have deployed extreme-scale real-time applications to fight fraud, dramatically increase shopping cart size, enable global digital payments, and deliver hyper-personalized user experiences to tens of millions of customers. Customers like Airtel, Experian, Nielsen, PayPal, Snap, Verizon Media, Wayfair, and many others rely on Aerospike as the data foundation for the future to help them act in the microsecond moments that matter. Aerospike is headquartered in Mountain View, California, and has a global presence with offices in London, Bangalore, and Tel Aviv.
Job Description
We are looking for a junior member of the Global Customer Support who will work on investigating, identifying, and troubleshooting customer issues. You will work collaboratively with engineers, technical writers, and Client Services consultants to deliver best-in-class support to Aerospike customers.
Experience: 3-5 years minimum.
Work Location: Bengaluru
Work Hours: This is for the India night shift and the tentative working hours will be 9am to 6pm PST(10:30pm to 7:30am(non-DST) IST).
What You’ll Do
Qualifications
Nice to Have
. Education
Aerospike is an Equal Opportunity Employer. We are committed to providing an environment free from discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.