Support Associate

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 

We are looking for full-time / part-time (min 15 h/week) Support Associates to join our Support team in Copenhagen, Denmark! 

What you’ll be doing

• Supporting our customers, courier partners and venues via live chat and phone 
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You can work in shifts in mornings, evenings and weekends - our support is open seven days a week 24/7. 
• You are fluent in Danish language and you have professional working proficiency in English.

What we can offer you (benefits):

• Wolt credits cashback benefit. 
• Lunch at the office. 
• Fruits and drinks at the office. 
• Employee assistance program. 
• Wolt-wide training programs 
• Lots of fun social events with your team members

Your potential start date will be on the 16th of January 2025, and all onboarding will happen the following 14 days. 

You'll be working from our office at Borgergade 10, 2. tv, København K with easy transport options. The position is not hybrid or possible to do from home, only at the office. 

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙