Role background
Our Support department is open seven days a week. In our Support team, there is no typical day. To be successful in the Support Associate role you will need to be self-motivated, and have excellent communication skills to be able to support our customers, restaurants, and Courier Partners.
If you have what it takes, we look forward to hearing from you!
What you'll be doing
Customer Focus: Deliver memorable experiences with every customer interaction.
Collaboration: Team up with our Operations branch to address issues.
Communication: Connect authentically with courier partners, customers, and merchants.
Tech-Friendly: Enthusiasts ready to master CRM and other tech tools.
Ownership: Grab tasks directly, seeing more than what's right in front of you
Be Flexible: Ready for weekend and shift-based schedules.
Stay Involved: Able to attend a 4-week training and team lead meetings.
Work On-site: Prepared to work from our office in Jerusalem.
Got Experience: Previously worked in a customer-facing or logistics role.
Quick-learner: You're good at spotting small things, juggling tasks, and writing well.
Go-getter: Eager to dive into a fast-paced startup environment.
Multilingual: Fluent in Hebrew and proficient in English, extra languages are a plus.
Excited to work in a high-growth environment and be part of an ambitious team? Click below to apply!
