Support Associate (Swedish-speaking)

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? Are you able to provide world-class support for our customers and partners in Swedish? If your answer is yes - then read further! 

We are looking for part-time Support Associates to join our Support team in Helsinki with a 6 months fixed term contract, 30 hours a week. 

What you’ll be doing

• Communicating with customers via live chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You can work in shifts in mornings, evenings and weekends, as well as public holidays - our support is open 24/7!
• You are able to work 30 hours per week!
• You have full professional proficiency/native language skills in Swedish, and can communicate fluently in English, both written and spoken.

The person we're looking for is ambitious and self-motivated, and able to communicate effortlessly and speedy with our customers, venues and courier partners. In addition to that, we require fluency in both written and oral Swedish, as you will be mainly supporting our Swedish speaking customers and partners!

The onboarding for the position will start on the first week of November (28.10. onwards). The training period is paid, and it is crucial that you are able to be present for the full two weeks.

We are reviewing applications on an on-going basis, so drop in your application along with your CV already today! 💙