ROLE PURPOSE
The purpose of this role is to:
- Ensure the smooth coordination of the product flow from exporting country till the moment product enters the SYT warehouse/final shipping destination
- Coordinate and collaborate across boundaries to lift any road-blockers both potential and actual
- Be a primary point of contact for potential problem resolution, resource allocation for problem resolution and leading the progress
- Ensure the work with 3rd parties involved (customs brokers, official authority bodies, Logistic partners etc) are based on standard operating procedures and daily management systems
ACCOUNTABILITIES
- Coordinate and control of the documentation flow of the importation process, involving actively wherever required to ensure flawless process of product inbound
- Involve actively with cross-boundary counterparts from exporting side to clear unnecessary road-blockers if any and apply for necessary resource allocation if required to solve potential and actual issues
- Be on top of the issues to minimize any lead time loss and also pro-actively engage with necessary parties (customs brokers, sending parties, state authorities) to prevent future repetitions of the problem
- Control the payments of the taxes, fees and duties to necessary parties on time
- Maintain the necessary service level for both internal and external counterparts (warehouses, customs brokers etc) to ensure communication flow is efficient on upcoming and planning importations
- Keep necessary parties updated and engage with corporate affairs in advance on potential and actual legislation updates to be ready to react pro-actively or re-actively in an effective way to minimize the business impact
- Keeping track of the records to ensure KPIs are matched and the performance progress in on track
- Maintain proper follow up on pre-import and quarantine processes as well as with GMO labs via customs broker or directly where necessary
Ensure the system side of all the related transactions are performed on time
KNOWLEDGE, EXPERIENCE & CAPABILITIES
Critical knowledge
- Knowledge of Logistics, customs and physical distribution (import-export) processes
- Understanding, and knowledge of Syngenta business, TR agricultural market, distribution system, customers and products
- Knowledge in SAP
- Computer literacy
- Fluent in English and Turkish (verbal as well as in writing)
- Experience in logistics
Critical experience
- 1-3 year experience in physical distribution in CP and/or seed industry
- Demonstrated experience of ERP/MRP systems
- SAP and Microsoft office skills
- Proven ability to deliver promises under tight time lines
Critical technical and professional capabilities
- Excellent communication skills
- Result oriented and customer focused
- Strong communication and collaboration skills
- Good project management and organizational skills
- High level of computer ability in data management systems and office programs
- Analytical and commercially well developed
- Proficient time management skills
- Quality conscious and service minded
- Able to cope with pressure and conflicting demands
- Knowledge of upgrading techniques
- Problem solving ability / decision making ability / pro-active issue management
